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March 2024 by Albert Wene
Great gym with friendly staff and a pool who could ask for more ?
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March 2024 by Nikki Gud
The atmosphere is great. Instructors are great classes are phenomenal..2 yrs+ membership
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March 2024 by Chris A
Great cardio section and freeweights for days!Love this gem AND day passed are cheapest in VA I've come across.
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March 2024 by Melanie Winter
Best staff ever.
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February 2024 by Raye540
So apparently the one and only manager is the only person who can sign you up for a membership and they are never there. I’ve called and showed up multiple times over a month to see if they are there and I was always told no. Finally somebody helped me make an appointment with him so we’d have a set time and date. I showed up on time and was told he left early that day and I guess couldn’t be bothered to call his appointments. Probably one of the most unprofessional process I’ve been through with a business, especially one trying to bring in business.
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February 2024 by Trish Brown
Love gold’s gym the hot tub heated pool perfect!!! That is the main things I go for they are perfect!!!
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February 2024 by Patrick Klemz
What you are reading in the comments about the membership problems and overcharging are true. I cancelled my membership by contractual right early in the pandemic. Nevertheless, before I could do so, I was charged $120 by Gold's after the gym was closed by the Governor of Virginia. (Before that problem, 4/5 stars for a fairly well-maintained and clean gym.)
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February 2024 by Rachel Pittman
I was a vendor a few weeks & was gifted a free 3days workout pass!!!
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January 2024 by Taunya Beumer
All of my gym shark guests, love this place!Thank you for helping on the phone today at 3pm. Only great experiences.
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December 2023 by Chatchai Mize
It’s a trap. They’ll say they’ll sign u up by a monthly payment but when you go to cancel they’ll tell u that you are in a contract with them for 12-24 months. You can’t get out of the contract without moving out of town or have a doctors note. Like what is this highschool?
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November 2023 by Jarrett Ligon
It could be a nice gym. For over 35$ a month it's not worth it as it is now. The barbells are falling apart most of the seats/pads on the equipment are torn and falling apart. Gym needs serious updates. The staff are very friendly. They keep it clean and nice. If they wpuld update the equipment then this would've been a 4-5 star. Forcing a contract is a dumb business idea too but if you're serious about the gym wouldn't matter. I'll say again but the equipment needs serious updating. Pictures on Google maps are not accurate. Those photos are now crunch Golds looks different.
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November 2023 by J
Nice AtmosphereNice gym to workout at, nice poolBest instructors like Beth Denson, for zumba, body pump, and other classes like that. The manager Jay is a really nice dudeBasketball court isn't as busy as green ridge which is cool.They have all an women's only workout area which is neat most gyms don't have that for women so that's cool to know like my fiancé could work out in private so to speak. Smoothie bar, like a cycle cinema thing.High volume gym super busy depending on times you go to lift.
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October 2023 by Richard Tredinnick
I signed up for a 12 month membership at this golds location and was somehow locked into a 24 moth contract. Then was misinformed about the cancelation policy and denied ability to cancel despite providing what they required. The management here is crooked, money hungry, and will lie to you to get you to sign up. I have been a member of many gyms in my life and this has by far been the worst experience I have ever had. I do not recommend golds gym Roanoke, or any golds gym in that matter due to the complete lack of care towards their customer.
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July 2023 by Jacob M.
I'm moving from the area and attempted to cancel my membership in person, because every gym I've ever used is usually cooperative with you getting out of your contract as long as the area you're moving to doesn't have them as an option. This Gold's outsources their contract enforcement to a 3rd party who has been entirely unhelpful for the process. They'll be charging a $50 early cancellation fee and state the process takes 30 days so I will get dinged for another billing period as well. I was originally going to give the gym itself the benefit of the doubt but decided they deserve one star for being complicit in these scummy practices.
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June 2023 by Pinky S.
The facility and staff are great. We highly recommend this location! I only wish other gyms were like this one!!