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December 2023 by Ward Mason
Seem like nice people but they gave me a time to pick up my dog. I arrived 5 minutes early and was immediately put in a small exam room and apparently forgotten. I waited for 25 minutes and then asked the receptionist if anyone was going to see me. Another 5 minutes later and finally someone showed up. No apology or recognition that I was kept waiting. Very rude to tell someone when to be there and then ignore them.
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November 2023 by Ashley Kubena
I brought my fur baby in to make sure at the end of his life he wasn’t suffering and the staff were extremely nice and caring during this difficult time for me! They got me in a little bit early and I’m extremely thankful I didn’t have to go through this by my self! Thank you hanging rock animal hospital for everything!
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October 2023 by Maghan Gould
I bring my Lab, Laella there and they are absolutely amazing!! They take their time to make her feel comfortable and safe. I recently had a scare with our cat, Theo. He was really sick and we had to bring him to the emergency vet. We got there and were told we had to wait in the lobby for 3hours before being seen. I called hanging rock and they took him right away. They found out he had a double ear infection and diabetes. They took the time to explain everything step by step because I was very overwhelmed. They reassured me and made sure I understood everything. I will never bring my babies to any other vet except hanging rock. Truly the best vet we've ever had. Thank you hanging rock! ❤️
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October 2023 by K C
Will not ever go back here, took my sick ferret here to get some attention. The doctor and staff were friendly enough, but did not seem concerned enough to give her any medication while she was there. Took her to the veterinarian on a Thursday, I have blood work done and a stool sample, my ferret was around a little over 3 years old, and up until about 3 weeks before her appointment ahe had became less active, to this the doctor told me, well she is old!! I mean, what, that is always something I hate hearing people say, doctors of any variety should never use those words, ever!!! They prescribed some cherry flavored human steroids and seemed to make her worse, but I kept giving it to her. They called to check on her on Tuesday after no connect the day or two after the visit, they mentioned that they tried to call, but I had no history of any recent calls, other than that day. I asked about her test that day, they mentioned that the test came in on Friday, but the doctor was out when they called, so I had to wait yet again. When I finally talked with the doctor the following day, I mentioned that she didn't like the medication and wasn't responding well to it, the doctor offered to prescribe chicken flavored, through chewy, why was that not prescribed in the first place. Will not recommend for ferrets, I don't feel like they listened to me.
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September 2023 by Allyson Goad
Best vet ever!!!! They are always so friendly and informative! They always take care of my babies and always go over and beyond!
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July 2023 by Ariel Wardle
My first ever experience with this vet regarding my turtle. Everyone there was so kind, compassionate and caring in such a difficult situation.
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March 2023 by Megan Boese
The team at Hanging Rock is one of the best around. They are polite, professional and the doctors take great care and take time to listen to your concerns. Highly recommended!
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January 2023 by Whitney Civitts
We were recommended Hanging Rock Animal Hospital when we got our pup. It says a lot when you pup gets excited to go to the vet or even drive by the turn to the vet. They were amazing when our pup had an accident and was in a splint for a while.Recently we switched our cats to Hanging Rock and they were amazing with our one cat who is a very nervous cat Lilo. They moved at her pace the whole appointment. They also embraced our other cat Bug’s big personality. I have recommended them to friends many times.
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November 2022 by Lisa Warden
When we moved to Virginia, we left behind a great vet. I never thought we'd find a vet as good, but we did at Hanging Rock! They've been caring for our dog for over 1.5 years now, and she is medically difficult (with multiple issues) and not the best patient. The vets (Dr. Honeycutt and Dr. Snuffer) and all the staff at Hanging Rock are kind and just so amazing. I can't recommend them enough.
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November 2022 by Carol Kapsalakis
Everybody is great... from front desk to techs to doctors.Shout out to Dr. Todd who takes great care of our chow chows.thanks a bunch to HRAH
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November 2022 by Laura Pole
I travel the extra miles to bring my beloved pets to Hanging Rock Animal Hospital. Not only is the care excellent, but I get the sense that they really care personally about my pets----I remember how Dr. Todd would always kiss my dear MinPin, Pisch, on the head when he was done examining her. He helped her live a happy healthy life until she was 18!
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November 2022 by Teresa Gorman
If there was 10 stars, I would give Hanging Rock Vet all of them! From the front desk- all the girls are super nice and helpful, to the Dr.'s. By the way...Dr. Todd is AWESOME!! I have 1 dog super friendly , Luna,who likes to make sure she sees every staff member upon arrival to my other dog who doesn't care too much for other dogs and isn't a fan of vet visits. But staff knows how to win him over! Cream cheese mat for Cooper upon arrival ?. Awesome vet! Glad I was referred here 3 years ago when I moved to Roanoke. Thanks guys!
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November 2022 by Millie Steele
I love "Dr. Todd" Czarnecki. He is personable and cares about my animals. I have been a client for over 10 years. Dr. Honeycutt helped me care for an adopted rabbit named Sunny Bunny who lived to be 9 years old! I'm glad they now have Saturday hours.
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November 2022 by Lyndall Hoback
Excellent staff, very caring and quick to respond.Each vet is so caring and completely “hands on”. Vast knowledge of all breeds and very personal in treatments. I especially love the return calls for updates.I simply feel so confident in every staff member at Hanging Rock, truly the best care in the Valley.
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November 2022 by Donna Marrs
Absolute best vet in the world. Everyone on the staff is always so happy to see my baby boy, Bucket and he feels so loved and welcomed there. They have put up with this scared anxious mama many times and they always do it with a smile on their face. We love them!
