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April 2023 by Denise Ewers
The best customer service experience. I was able to browse and test drive multiple vehicles with no high pressure to buy. Both Don and Daniel answered my questions to the fullest. I purchase a wonderful truck and they were kind enough to deliver it to my residence 50 miles away. Thanks for giving me great service!!!!! It is much appreciated!!!!!!
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April 2023 by Terry Austin
Really hard to beat a used car dealer who is also an honest and good person. Very honest and transparent to do business with
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February 2023 by Brandon Davenport
Don was very honest about his cars. We called about the two Honda Hybrids cars he had. On the phone Don was very open and honest about his two cars. We ended up purchasing one from him. Could not be happier with it. Drove it around for a few weeks. All it needed was a oil change and brake fluid replaced. Will do business with again. Thank you Don for making it an easy purchase.
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November 2022 by Emma Silva
I highly recommend checking out J and J Autoville if you’re searching for a decently priced used vehicle that isn’t garbage. Just a couple days ago I bought my first ever car from here and I can’t say enough good things about this place. Don is great, very professional, doesn’t pester you while looking at vehicles but is right near by if you have questions. He is very honest and is willing to let you test drive a car for as long as you feel needed. He was flexible with us and showed up early before he opened to meet with our busy schedules. He was fine with us taking the car to a mechanic to have it checked out before purchase. The purchase process was quick and easy and he is able to register the car for you for a small fee so you don’t have to wait at the DMV! Thank you so much, I am so happy with my decision to buy this car!
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September 2022 by Anne Logan
Beware. 2 days after purchasing a car we are having to change a lot of parts. Alternator, power steering belt, and more.. I do not feel the dealer was honest and I know we paid way too much for a car that needs so many new parts.
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July 2022 by Tara Payne
Beware. 2 days after purchasing a car we are having to change a lot of parts. Alternator, power steering belt, and more.. I do not feel the dealer was honest and I know we paid way too much for a car that needs so many new parts.
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March 2022 by K Elmore
Bought a 2008 Toyota Sienna from here yesterday. Gentleman was absolutely great to work with and very friendly. I would highly recommend this location. During our hunt for a vehicle we had gone to several lots in Roanoke. This was the first family owned lot that we came across that seemed genuine, legitimate, and knowledgeable. None of the vehicles were overly cleaned making it to where you could very clearly see if there was a major issue under the hood. You're also able to get a 30day tag or metal tag. The metal tag is exactly like what you get from DMV. I think that's awesome that this location is able to save you that extra trip that we all know we dread.
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December 2021 by Sara Ruhlman
We had been searching for a used car for several weeks and had visited numerous independent used car dealers in Roanoke. We were so disappointed with the dishonesty and attempts to cover up damage and underlying issues at all of these other dealers. Then we were referred to J & J Autoville - Donnie was by far the most professional and honest dealer we encountered. There was nothing hidden or concealed when it came to the cars on the lot and his prices were fair. He made the whole process so easy. We would definitely refer and buy there again. Thank you!
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April 2021 by Craig Daliessio
Found a really nice Honda Fit for my daughter. Don was SO nice and gave us a very good deal. I would certainly buy from them again and would recommend completely.
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March 2021 by Dennis Scott
great people great deals
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January 2021 by Chrissy McCracken
Don was great to deal with at J&J Autoville. Even though it was a holiday Don made sure he was available when we arrived. Don had the car ready for us and the car looked exactly like it did in his pictures. There were no processing fees as advertised. We were in and out in about 30 minutes. It was one of the best experiences we had in buying a car.
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February 2020 by Sophia Howelle
I had a wonderful experience buying my first car here. Don was very upfront about any known issues with the cars I was interested in and provided printed copies of the Carfax—so helpful! He was happy to let me take the car I was considering purchasing to my mechanic (shoutout to Wayne's Imported!) and responsive to concerns I had based on that evaluation. He made the whole process pleasant and I feel confident I got a fair price on car that I absolutely love!
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February 2020 by Jason Smith
Not impressed with this dealership, test drove a Nissan Altima to my mechanic for further inspection vehicle needed over $800 worth of repairs and should not have passed inspection buyer beware!!
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November 2019 by Jason Stohlmann
Bought a 4runner about 1 month ago. Owners are extremely friendly and good to work with. Believe they are resetting Check Engine lights on vehicles tho to try and make sales. Check Engine light came on mine for a Transmission code the 2nd day I had it. This code takes 2 drive cycles for it to come on so they must have reset it before I was there and prior to me picking up after buying. Same thing happened to a friend of mine purchased a Honda Accord from them and 2 days after purchase they received a check Engine light for A sensor on the car costing roughly $400 to repair.
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August 2019 by Sophie Ouellette-Howitz
I had a wonderful experience buying my first car here. Don was very upfront about any known issues with the cars I was interested in and provided printed copies of the Carfax—so helpful! He was happy to let me take the car I was considering purchasing to my mechanic (shoutout to Wayne's Imported!) and responsive to concerns I had based on that evaluation. He made the whole process pleasant and I feel confident I got a fair price on car that I absolutely love!
