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May 2024 by Danny Shaver
Always Consistently Working Hard to provide best customer service with sometimes less staff than they require to accomplish that goal. Best pharmacy I've ever used, and I'm an old guy who has used them all.
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January 2024 by Ruth Via
Very busy, but helpful.
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January 2024 by Patricia Smith
The pharmacy staff have been wonderfully helpful and professional to me.
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August 2023 by Jackiestouch
Kroger is great but Instacart is horrible in delivery instructions and product pickup
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May 2023 by Jim F.
if you plan on going to the deli in this store don't waste your time. Three out of four times that I have visited this store the deli is closed. It doesn't matter what time of the day or what day of the week. I understand staffing issues but this is ridiculous. I drive past another Kroger just to buy Boars Head lunch meat because the closer store doesn't carry it. Try harder Kroger.
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April 2023 by echollenbach
Used to be good service but it isn't anymore. They won't even answer telephone calls. Moving my RX's back to Walgreens.
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November 2021 by D.J. Ostrom, Jr
The last few times I went to pickup my perscriptions they were not correct or not ready. The last time they were not correct Aaron actually questioned me as though I was purposely not taking my perscription as perscribed and then called my doctors office and questioned my doctors decision. It was the arrogant nature of how he treated me that bothers me the most.
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August 2021 by Junisha,Quincy Jaden, Tremeysha
Best Kroger Stay Bless
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May 2021 by Ashley B.
I shop in this store about every two weeks spending anywhere from $100-$200. Today I go in gather my groceries taking AN HOUR AND half with an infant. And I get up to pay for my $135 worth of groceries and it says mine nor my mothers card is authorized knowing there is well over that amount on both cards. So I ask for assistance. The Man at the register informed me that if neither of the cards were working then it was pointless to try a different register. There is no way that none of the registers would work with my cards knowing good and well that I use both of them today and yesterday. So he said well I could take you to customer service but it's pointless if the cards aren't going to work. No one was willing to help me at all with anything. I spend a lot of money and was about to spend a good amount more. I was even willing to rescan all items. But I was told my service was "pointless". The manger stated that he would have a talk with him and insure it didn't happen again. Waste of my time! Will NOT BE GOING BACK!!!
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December 2020 by Madhatter
Quick service!
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November 2020 by Eric Sp
Great service
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October 2020 by Jay H.
I've shopped at Hollins Kroger for 20+ years. The last couple years if I've got a list that consists of more than 5 items, the odds are consistently against me that I'll leave with all 5 items. Today it was chicken wings. A couple weeks ago it was white sugar. It's not due to the pandemic as it started long before. Do yourself a favor... if there's something you really need go to another location. Now I'm on my to a 2nd location to get chicken wings! SMDH
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October 2020 by Dirk Co
Great service
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October 2020 by Eric Spill
Great service
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October 2020 by Emma S.
Great service from produce and meat departments. Weekly deals are neatly organized and identified.App. Improvements can be made for quicker, more reliable service experience. Constantly crashes or slows down while inside store.Checkout experience can be improved by adding more cashiers and or bag personnel.
