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June 2025 by Jess Charles (Phoenix Grace)
Great products and options
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May 2025 by Warren Gard
Clean & well stocked
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May 2025 by Daniel Pulley
This is the worst Kroger in the valley. I live within walking distance and I would rather drive to Bonsack, than go to this store. Always out of stock on needed items. The produce is always out of needed items. Deli and bakery selection slim. Some nice employees, a lot of rude or indifferent ones. Especially your night crew. Those young kids y’all have working talk like sailors in the parking lot, and a lot of the time act like we the customers are a bother to their social hour. Just a horrible store all around. No need to complain, not like management will do anything. I don’t make scenes like a public Karen, I just spend my money elsewhere.
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December 2024 by Jon
If you close at 6pm you really shouldn't be blocking the door at 5:45. If you don't want to be open then you should post the accurate time and just not be open.
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November 2024 by Lollie Saria
Normally I would recommend Kroger’s sushi to anyone, but this Kroger had gross looking, old sushi 🤮 which is the only thing I came for, but I’m sure the rest of the store is nice.
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July 2024 by lemonhead *
Cashier Jackie was great. The people in produce and dairy were all so very helpful. The employees make this place wonderful. The bakery staff is always great.
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June 2024 by Dottie McClure Gowen
Always find what I need and more
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June 2024 by Alasse Veneanar
This is the worst grocery store I think I've ever been in! They CONSISTENTLY are out of stock in nearly everything. Whether it's basics like eggs, bread, rice, etc. Or thinks like CAKE MIX, coconut milk, and vegetables.
The only convenient thing about this store is it's location.
Go there at your own risk. Not only is everything overpriced, but you'll be lucky if you even find what you're looking for.
Just do yourself a favor and go to Aldi.
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May 2024 by Anonymous Guy
Apparently this has become the ghetto Kroger in the past few years. Perfect for food stamp recipients and those who are nostalgic for USSR groceries.
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May 2024 by Monique Pannell
I dealt with Bonsack Kroger for years. Purchased a home and transferred my scripts to Walgreens but they didn't accept my insurance. I learned that after the fact. So, I asked Walgreens to send my scripts to Kroger near Sam's. That Kroger couldn't find my meds. Then my husband decided to have that Kroger send to Hollins Kroger pharmacy. Some of my prescriptions lost the refills in cyberspace I guess.
I called to get a refill and had to discuss why/how my refills were lost??? The female tech literally hung up on me.
I'm the one suffering but the empathy was absent. Lord help me.
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April 2024 by Chris C
Don't go here for a quick bite on your lunch break unless you want to go back to work hungry and disappointed. Due to a poorly staffed deli department, no sandwiches were available- and the one person there had absolutely no interest in slapping one together for me when I asked about it.
I spoke briefly with the manager, Ray. Guy was very quick to make excuses for the stores shortcomings, but couldn't offer a single solution. No accountability from the leadership here, it's really no wonder why they're short staffed.
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April 2024 by Judy Talley
Cashier was super nice,she needs a raise.
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February 2024 by Matthew
This is by far the worst Kroger in the valley
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February 2024 by Robert Hardin
Friendly staff. When it gets busy it can get a little back up checking out.
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February 2024 by Sherry M. Wray
This particular location is okay. It's not as clean and organized as other locations but I think it's because it's not as big and has less employees. That's just my observation. But regardless, I still shop there on occasion.
