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August 2023 by Marcella Worrix
We recently purchased a Defender 130, and received supreme service. Our salesperson was Robert Botchway, a wonderful professional gentlemen. He made us welcome and walked us through all of the details of our vehicle. Everything was ready when we arrived, the entire staff was wonderful A great experience all the way around
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August 2023 by Kristina Hedrick
Awesome experience! We drove 2 hours to see a particular vehicle. We couldn’t be more excited!! Robert Botchway was so helpful! We thank you!!
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June 2023 by Black Dog
Took the time to give me a tutorial and demonstrate all the features before I drove off the lot. Efficient. Clean. Very knowledgeable and friendly. Highly recommend
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March 2023 by Kevin Workman
Awesome experience buying a First Edition RR Sport! My 4th purchase here and the experience keeps getting better. Robert B, Robert S, Mark and Bryan were great. Process was very easy. A great luxury experience.
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February 2023 by Jo Ann Winfrey
Recently purchased a new Range Rover with the help of Robert Botchway (Sales Consultant). This was our second Range Rover purchase and by far the best vehicle introduction we have received. Mr. Botchway was very knowledgeable and walked us seamlessly through the the vehicles many features and tailored the setting to our liking. We could not of asked more.
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January 2023 by Vicki Hall
We thank Robert especially for the excellent service in helping us purchase our Mercedes GLC yesterday! The experience was very, very positive -- the best! And we love our new car -- thank you!!
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January 2023 by Karen craft
This Dealership is amazing. I would recommend it to anyone. RobertBotchway gave us the value of our car with no problem. We bought a new car without any issues. Highly recommend. Thank you.
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January 2023 by Jim Gilbert
We love Berglund Luxury for service and vehicle purchases. Brennan is knowledgeable and professional. Carol is the best salesperson too! We highly recommend this dealership for purchase and service.
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December 2022 by Robert latham
Easy as apple pie buying my new 2023 Defender! Angelo Harper and Robert Botchway made everything smooth and simple. Very attentive and knowledgeable and helpful guys. Best experience from a dealer in years for me and I buy a lot of cars
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December 2022 by thaer almalouf
Greed is what drives this Land Rover dealership! They change deal twice after agreement trying to get more money and cheat client, very unprofessional.I wouldn’t recommend.
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November 2022 by Russell Perry
Always a great experience and excellent service at Land Rover Roanoke. Their parts manager Jeff is extremely helpful and professional
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November 2022 by Catie Cone
Everyone we met at Berglund Luxury Roanoke were very professional, trustworthy, friendly and knowledgeable (Brian, Angelo,Mark and Wayne)We walked in, did a trade , and walked out with our favorite Land Rover. Love it! Excellent service, will be back again! Thank you Angelo!
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October 2022 by Amanda Trumbetti
Angelo was a great salesman. Robert helped us get to the price we wanted. Great place to buy a car
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July 2022 by Derek Wilkins
Enough is enough! Sad to see I’m not the only one here who has had terrible service department support, that should tell you something. I could copy and paste the entire review regarding the service department and how impossible it is to get a call back or talk to a manager.I’ve bought two Range Rover’s from them and I’m being made to feel like their doing me a favor by taking my money. From lying to me about doing a service on my first one, to filthy loaner vehicles, to Tom not really caring that my passenger door opened at 75mph last weekend on I81. He told me to go check with the Richmond dealership because he’s too busy, and that was after Landrover Corporate called on my behalf and made him talk to me. Definitely not “above and beyond” at this place, I will NOT be buying from them again certainly, and probably no more LandRover’s either. A shame too, the sales department here have been wonderful, their service dept is killing them.
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March 2022 by Kirk Andrews
Tried to purchase a new Range Rover, dealership demanded $8000.00 over the MSRP $125,500.00 price tag plus tax, tags, doc fees etc. The car business may can sustain their demands for overpricing their cars now, but when things level back off, I truly expect customers will remember being taken advantage of. I know for certain that I will, and I know for certain that I will never purchase a car from Land Rover Roanoke. Customers do not like to be taken advantage of. I only left one star because I could not leave zero.