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March 2024 by Jesse Weddle
It's was great
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January 2024 by Sarah Lynn
Darran at Liberty Tax is the one to trust as he is the only person i let touch my tax preparation. Great communication, clean atmosphere and speedy job every single time. Thank you for such a professional business and charming staff.
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January 2024 by RL Meador
These crooks are overpriced, overrated, and totally unprofessional. They lost this customer's business because of the unnecessarily rude treatment, over the phone, of my significant other! If I can't trust them to be professional and courteous over the telephone, THEY, FOR DAMNED SURE, AIN'T GONNA BE CONDUCTING ANY BUSINESS FOR ME!A LITTLE UNEARNED, BUT SMART TIP FOR THE STAFF: A little bit of professional and courteous customer service goes a long way! ANY professor at ANY business school will tell you, BAD BEHAVIOR BY THE STAFF= BUSINESS GOING ELSEWHERE! If enough customers go elsewhere, who you gonna LIE, CHEAT, and SWINDLE? Also, in this day, if a person wants to pay out those prices for someone to verbally abuse them: IT'S MORE FUN TO VISIT A DOMINATRIX!
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January 2024 by Michelle VN
It's a shame that the Google reviews that were left, were made up names/people This office is lame. I do NOT suggest nor recommend this place. The staff don't seem to know much about taxes. When asked a question, a rep started out with"oh, ummm, ummm,' this makes it obvious that she DOES NOT know what she is doing. I'll pass and it's cheaper to file online any way.
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April 2023 by Cristina
Excellent experience with Sharon very polite and knowledgeable it was great working with her. Come see her to do your taxes.
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February 2023 by Christie Epperly
I always have good experiences at this location and even more this year having Samantha file my taxes.. she is awesome and fast at it!!! Thanks again Samantha!!!!
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February 2023 by Joshua Chandler
I have been going to this branch for several years. It le always a great experience. I worked with Sharon today as well as Samantha. Both women were very professional and knowledgeable. Any question I had was answered immediately. Both women were very polite and had great personalities!! I’ll continue to come to this branch!
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February 2023 by Heather Fagg
Been going here for a few years and have always thought they were very fast and helpful. Samantha Is a whole vibe honestly. She's my favorite person that works there.her customer service is excellent and she was very helpful throughout the whole process. Highly recommend u call and make an appointment with her there
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February 2023 by Asia Claytor
I have been going to Samantha for two years now and I can honestly say I LOVE HER, HER SOUL AND WORK.. always explains when I have questions and always patient. I love it
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February 2023 by marissa v
I came to file my taxes with MJ and she was a huge help! Ive been filing my own taxes for a little while now but it was starting to get tiring. The staff at liberty tax are very nice as well. Thank yall for helping me out :) I tried to use the link from the text I had gotten but it didn't wanna work so I looked it up.I am editing this review not to be petty. But to enlighten anyone who chooses to go through liberty tax for tax season. I was charged 400 by my tax preparer and I am not a happy camper. I didn't even know I could be charged that much til I got my taxes back and wondered where more than half my money went. Now I wish I would've stuck with doing my own taxes.
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February 2023 by Bethanny NOYB
I go to Liberty Tax every year to get my taxes done. They always file my taxes so I get everything I qualify for. I went to the 9th St. in Roanoke VA location this year and Sharon done my taxes. Shes great, very knowledgeable and good at explaining things. Give Liberty a try they won't disappoint!
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February 2023 by Damon Young
Liberty Tax Service really helped me this year. After a rough past year, Sharon, Samantha and Darran really went above and beyond for me. I definitely recommend you go to Liberty Tax for all of your tax needs.
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February 2023 by Michael Gavett (Myke)
As usual not only being a law abiding citizen but a loyal customer to this branch Liberty Tax for the last 5 years we were greeted promptly and very Politely by MJ as soon as you walk in bottle water and everything else and such felt right at home and as soon as it was finished I wondered what happened because she knew her job very well and did everything promptly so I hope she's here again next year awesome
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February 2023 by ron gray
It’s always a pleasure going there. Samantha is the best!! So nice knowledgeable professional and doesn’t make you feel rushed. I’ll definitely continue going there.
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February 2023 by Lenora Campbell
Very easy and quick.Samantha Jennings is awesome. This is my second year filing with Liberty Tax and I will again next year.
