Lowe's for all of your home improvement needs. Stop by the local Roanoke, VA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store has plenty of selection and always has everything needed. Employees are courteous, friendly, pleasant, and knowledgeable, providing good customer service. However, the store is very big and disorganized, with messy boxes blocking aisles. Items are often moved around or become unavailable, and employees may direct customers to the wrong area. The checkout process is all self-checkout. Delivery can be strong, pleasant, and efficient.
It's just too big, even most employees will direct you to the wrong area for the item you are looking for because they don't even know where everything is.
May 2025
I am concerned about isles are very disorganized lately items all are very messy boxes blocking isles,can't get carts down isles.VERY DISAPPOINTED
July 2024
Found what we needed but employees not very friendly too busy looking on cell phones