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January 2024 by Heather Boitnott
This is my "go to" place. 9/10 I never have to make an appt. They always fit me in! And I always leave happy and super relaxed. Atmosphere is 10/10! Would recommend if you're looking for a regular place to go biweekly or just treating yourself. Picture is what I got this go around :)
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December 2023 by Gabriell Lodge
Always great service
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September 2023 by Rachael Wright
Absolutely favorite salon ❤️ ❤️I’ve been seeing Amy on and off for years. 2 years then I moved and when I moved back about another 3 years. Absolutely the best! Out of over 100 times of her doing my nails I’ve only see 1 boo boo and that was a little crooked mail and she fixed it no problem, she’s so quick I love I only have to spend a little less than a hour in the nail salon (with appointment) I’ve spent 3-4 hours in a nail salon with appointment just for my nails before. I 100% recommend and I am super picky about my nails! 10/10 would recommend.
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July 2023 by Erin Casey
All of the workers were nice but the result was horrible. Every nail was a different shape and length and they look ridiculous. I just wanted acrylics with one color so I am shocked that such a basic service was executed so abysmally.
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July 2023 by L Swift
Amy & Eric are the best. I've been so many places and this is one of the top nail salons. As a travel nurse, I've been to a lot of nightmare salons when I first move to an area. This is by far the best spot in Roanoke. Whenever I travel back to to town I always try to come get my nails done here. They always do an amazing job on my dip nails. I'm super picky and particular with shape. They remember what I like and don't drill my nails so thin they break. Highly recommend & appreciate this placeServices: Pedicure
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July 2023 by amanda miller
Excuse my fingers I wash my hands a lot, so they stay super dry that did not come from them doing my nails!!! I’ve been going here for about three years now and I absolutely love this place CC and Amy are the best!!Services: Nail art
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July 2023 by Tabitha Davis
I Love this nail shop! Everyone is soo nice , They have the best colors to choose from ❤️
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May 2023 by Noflai Zohne
Luxury Nails original review: First timer here. Was very busy but worked me in. Loved the way pedicure was done. Didn't get her name, but seemed like the manager. Nothing hurt! Some techs get too rough, especially removing cuticles. She did not pull the cuticle! I hate that and often ask them not to pull it. Her leg, foot massage was awesome!Piccadilly Square Parking: Had to park here for the salon. When I left the salon, to my surprise, there was a policeman sitting in his car parked very close to my vehicle in a no parking spot when there were tons of empty spaces available away from my car. (I have a squeaky clean vehicle record; current on all legal requirements). If I had a passenger, they would have had difficulty getting into my car. Why? Did someone call the police? What, on earth, for?? People can be first time customers, right? It was weird and uncomfortable, especially considering it was my first time visiting a business there. I got into my car and went on my way. He never got out of the police car nor approached me. If someone did call, not a way to welcome new customers. Other than that, the salon experience itself was great.
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May 2023 by Alice Donald
I went for a dip powder manicure. They had to first take off the dip powder I already had on I had done at another nail salon. The technician used a metal instrument to remove the dip powder and in doing so took off 2-3 layers of my nail. It happened so fast and I was stunned. It hurt my nails. I actually just left...I didn't get the manicure done because I wanted to protect my nails. It has taken weeks for the damage to grow out. This would have only been my 2nd dip powder manicure so I didn't know what to expect. .I got home and read there's a special process to avoid DAMAGING THE NAIL BED.which is precisely what happened!!!Services: Polish removal
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May 2023 by Lindsay Horgan
I'm obsessed with my nails!! Thank you Eric for making them perfect!!
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February 2023 by Sheridan Blankenship
I forgot to ask her name but she did so well! I went in for a fill, she fixed some of my acrylic nails that were separating from my natural nails, she didn’t hurt or nick me like most other places I’ve been to, and she was so focused on her work! Not to mention she picked out the perfect color for me! The salon looked clean and everyone was professional and kind and she checked in on me during my manicure to make sure the length was good, the shape was good and make sure I’m okay. (: This just may be my new go-to salon.
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December 2022 by Pam S
The team at Luxury Nails is professional and talented! They are kind and engaged with their customers.Services: Manicure
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October 2022 by Bobbie Waldron
Love the beautiful ladies and the gentleman that work there. The place is always very clean and they have always done a superb job on my nails.
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July 2022 by Rachel S.
Find somewhere else. I didn't see a single technician sanitize the foot baths between people coming and going (it was so busy somehow). They use community nail brushes, buffers, clippers, no sanitizing between people. No proof that my cuticle pusher had been sanitized since my tech didn't know what the word meant and she had to ask for help and then went and got a different set of tools. The massage chairs are peeling, the floor is bubbled up, the dryer station was filthy. My ankles got scraped up and my feet feel just as rough as when I walked in. This has turned me off of professional pedicures probably forever.
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June 2022 by Jan Fran
Very accommodating and work done is very good. Prices are great. Would have given 5 stars if the ambiance matched the name . . . It is not that upscale
