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October 2023 by Virginia Bal
Last weekend went with my mother to help her make a purchase. We were greeted & assisted by Liz Cortes, she was very helpful and attentive. She answered every question we had. Great experience!
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September 2023 by Erin Walker
Julia provided awesome service. She was knowledgeable, super friendly, and put my mind at ease by answering all my questions. If you need a mattress I recommend going to see her and learn about all the benefits of buying from the town square location through Julia.
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September 2023 by Wayne Shanks. Jr.
Had a great experience with Julia she had made me feel welcomed and thoroughly explained everything to me and made sure she stuck with my budget. It was a nice and comfortable experience 10/10
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September 2023 by kenton Mitchell
Julia was an amazing sleep consultant! She took the time to make sure we were fitted with the perfect mattress. We were so pleased with her concern about our needs. Our next mattress purchase will definitely be with Mattress Warehouse!
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August 2023 by Terri Toliver
We had the best experience at Mattress Warehouse at Towne Square Blvd. NW.. We were greeted by the friendliest young lady ever and her name is Julia. Julia is the sweetest, kindest and nicest person that we ever met. So patient. We needed a whole entire bed. She not only pointed us in the right direction, she was very knowledgeable and experienced at her position. Julia didn’t force anything on us and she listened to us and she knew exactly what we needed, as well as, the position that we were in. She was an angel in disguise. God definitely has his people out in the vineyards for those in need. Go by and see Julia and you will know exactly what I mean. None other, like her. She was very helpful. She went over and beyond our expectations of purchasing a bed. She made what we thought was impossible, possible. Thank you a million times Julia and may God continue to bless you and your family. Much love! Terri T. ???
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August 2023 by Amanda Rosser
Julia Riley in the Towne Square location is the absolute best when it to recommending mattresses. She is very patient her clients and does her very best to help them. If you are in need of a mattress go see Julia.
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August 2023 by Jennifer Harris
Julia was a great help! Very friendly, most of all very knowledgeable. Guided us to what we needed for the best price and did not take advantage of the out of town guests. Would definitely recommend this location and ask for Julia! ?????
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July 2023 by Sharon Bratton
Julia is a real asset to this company. She was awesome., very friendly and listened to my needs. I never felt any pressure and she was extremely knowledgeable. Pleasant experience!!!
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July 2023 by Alice Ferguson
We went to Mattress Warehouse a couple of months ago. We were greeted by a sweet young man, who helped us pick out a new mattress. He was new and still in training so the two other employees helped us find finance options that worked for our budget WITHOUT causing extra stress!The mattress was recently delivered wrapped in heavy plastic and the two gentlemen who delivered helped to unwrap and set up the mattress. They even cleaned up and took the plastic with them.I appreciate the friendlyness and professionalism of the staff from Mattress Warehouse from choosing the mattress all the way to delivery. My husband and I have both agreed that we will be purchasing our next mattress from them again!
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June 2023 by Kristin Ransome
Rita was super welcoming and friendly upon arrival. Julia soon came out and was very friendly and helpful. Julia had so much knowledge about the mattresses and really listened to my concerns and wants in a bed. She gave me her opinions, while also letting me try beds we knew probably wouldn’t work for me, but never once made me feel stupid. This was my first real, big adult purchase and Julia treated me as an adult which is sometimes hard to find in people who do sales. Also, it never felt as if I was pressured or forced into buying anything, she never made it feel like she just wanted to make a quick sale, she really cared about my opinion and what I wanted in my mattress. I expressed concerns about past issues with delivery people and Julia helped ease my mind. Once delivery day came, the two men who put my bed together were very kind and helpful. All in all, highly recommend shopping and buying from here. Each and every person I came in contact with was so knowledge, over the top friendly and great listeners.
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June 2023 by Maggie Slaydon
I absolutely loved the the service and she treated me with love and respect almost like family Julia is by far the greatest salesman that I've been in contact with. I will definitely be using Mattress Warehouse in my future projects beautiful floor with great beds and frames I highly recommend you to please go to Mattress Warehouse for your everyday needs for home!!!!!!!!!!
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May 2023 by Jacqueline Frey
Start here for finding a new mattress! Julia was amazing! She is very knowledgeable, honest, easy to talk to and efficient. She made sure we got the most out of our money and the whole process only took about an hour and a half from walk-in to walk-out. I was expecting to be looking all day or scouring the internet for hours. Very happy with our decision to go to Mattress Warehouse of Roanoke.
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April 2023 by John Goff
Rita (our sales person) was absolutely amazing, and Julia's (the manager) knowledge of her products was incomparable. We were just browsing for a new mattress when we walked in and left with the receipt for a new one, in spite of the absolutely no-pressure sales. They were just that helpful.They bent over backwards to get us the most for our money and _more_ that what we were looking for for less. The mattress arrived today, and the delivery guys were awesome, as well. (The pillows Rita sold us were miracles, too. Almost worth the price of the mattress alone for the wonders they did my neck.)Good mattresses ain't cheap, but this was absolutely one of the best sales experiences I've had
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April 2023 by Lauren Sexton
Very friendly and helpful service! Julia was the best. Got a great deal on a full mattress for my son. Highly recommend!!
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April 2023 by Rebecca Kargman
The staff is super friendly and helpful. Our group did a fundraiser and not only did they fully accept our group but they helped us find the right mattress for our daughter while we were there. Great people to work with.
