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May 2024 by Frances Motley
Customer service has always been good for whatever services I need done.
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May 2024 by Grace Harrison
Sarah was absolutely phenomenal. She walked me through everything and made me feel like I have someone who wants to help and that I’m not just another person passing through the office. She went above and beyond to help and I really appreciate it
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April 2024 by Robert Donevan
Warm and welcoming atmosphere, very friendly staff.
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February 2024 by Keith C.
The worst ever! They let frauds steal your money from them and then they refuse to give it back or hold it for ransom. I will never do business with them again.
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December 2023 by Dillon Beckner
Have a card that had a hold put on it and not a single person can help me, also the phone number to call for support would not help me either. Now I cannot even buy anything with my member one card. Useless staff
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October 2023 by Kyla
One of the slowest drive throughs I've ever experienced. If you value your time at all bank somewhere else. I know I will be.Edit: They actually posted a sign to direct people to certain lanes to speed up the process. Kudos. Have some stars!
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July 2023 by Benson Ray
We have our mortgage here and love it!
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May 2023 by teresa craighead
I just joined Member One Fed C U and the transition was so easy. The gentleman that helped me was so nice and explained everything. I am sure Member One is going to be a good fit for me. Thank you.
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February 2023 by Michelle Berry
I have been banking with Member One for over 20 years. Great experience & wonderful customer service.
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December 2022 by Charles Saunders
I have been with this credit union for a long time. Great people and great service.
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September 2022 by Diana Rincon
Quick approve loan process, thank you!
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January 2022 by Matthew Fridlell
Member one on hershberger is so slow. I waited 25 minutes. Also they need to cut out the smart remarks. I mentioned to the girl I am happy I get to see my 2 young sons for the new year. The girl replied “You have kids? You look like a kid yourself!” I don’t appreciate that.
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May 2021 by Mike Harp
Had to take 2 weeks of vacation just to make sure I had enough time to sit in the drive through line at this location
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April 2021 by Kurt D
They really need to have an ATM that is not in one of the only two drive thru lanes. This location is SO close to my work, but I can go to the ATM located at Brookside, do my banking, and get back to work faster than trying to get thru this drive thru line.
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April 2021 by J Smith
It is unfathomable how slow this place is. Bad design for the ATM. You have to wait in the slow drive thru lane because that is where it is located.
