Movie Rentals in Roanoke, VA

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“Kroger is one of the largest Food Store Chains in the States. I decided to go into the closest store to my neighborhood and review it. This Kroger is located in the lower level of the Towers Shopping Center in Roanoke, Virginia. It is not as large nor modern as many others built recently, but if we consider the amount of space it has in this location with the unique and fresh grocery items it carries, we see why it is almost always full of people shopping there. For this review I will be taking into account all the times that I've shopped there as well as how I found the store today, when I went shopping there for the purpose of this review. As I arrived to Kroger on this beautiful day, I was first impressed by the great looking design of the outside entrance to the store, with the gigantic Kroger sign contrasting with the blue sky, and underneath a great variety of pumpkins for sale which tend to highlight the Holiday Season that has started. The inside of the building doesn't seem as modern as the outside, but it's mostly clean and organized, and with a pretty good selection of items, focusing more in quality and uniqueness than in quantity. For example, they carry the Häagen-Dazs Creamy Mango Ice Cream, that not even Walmart stocks it among their humongous inventory of items. Even though the store is clean and organized there are many areas that seem too packed together and little room for movement among the ailes. An area where I noticed the store is particularly strong is in the variety of quality frozen dinners it carries. There are many items not found in other larger stores that make me come here to get them. One negative point however is that many times I've been here and they have been out of stock of these items and I have not seen any manager around that I can bring this to their attention. Overall however the employees who work there are very friendly and helpful and this I admire very much. On this particular day, a Pharmacist helped me with a question I had about an over the counter medicine, and I was able to observe many other employees there present with a genuine desire to assist the customers to have a pleasant shopping experience. For example the ones around the self checkout area where I usually check-out. As a matter of fact I am aware that one of the employees in this area was reasantly promoted. Something else I noticed was the freshness of the flowers, the fruits, and the meats, but the area of the seafood looked a bit lacking. To get a 5 Star review I would recommend the management to be more visible and have an interest on what it's customers want and wish to have, and then make it a point to have the shelves stocked with these items. Today I checked out in one of the checkout counters and the employee there was so helpful and kind that he personified Kroger's values: Safety, Respect, Diversity, Inclusion, Honesty and Integrity. I do recommend this store, and if Management would pay attention to my recommendations, it will also continue to be one of my favorite grocery stores to shop for quality items, in a relaxed atmosphere, with wonderful customer service.”

1.2 Poor17 Reviews

Movie Rentals in The Nearby Cities

  1. Roanoke, Virginia

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