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February 2024 by Naeus76 C
I’m new to the area and truly miss my old nail tech of 7 years. However, Alina has been doing my nails now for about 2 months and I am happy with the way my nails are done! Give Alina a try she does a great job in my opinion
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February 2024 by L B
After returning following an absence of going to other nail shops that’s way cheaper than nailTulip they increased prices 3-4xs last year, I specifically requested Van for a pedicure and dip no one does nails great like her so I came back for her and willing to pay their price. Lee Lee initially arranged for Van to handle the dip first, but the situation took a turn when I ended up with John, Van's husband, for a pedicure. I'm uncomfortable with men, especially John, handling my feet due to his excessive talking and subpar work. Asking me questions like “where do you live” he wanted to know the exact area and asking “do you have a man?” etc.After HE MESSED UP my regular polished feet, by touching the polish. He insisted on applying gel, which I never wanted and made clear to him but I took because I was 1 of the last customers of the day and I was ready to go. Which resulted in an even longer time at the nail shop. “I INSISTED” THAT HE TELL LEE LEE WHAT HE DONE when HE messed up my toes and to clarify that I wouldn't be responsible for the gel removal fee upon my return. He was acting scared to tell Lee Lee but I kept telling him go tell her what you did.Fast forward ⏩ upon my return, Lee waived the $5 fee for the gel removal. However, I encountered difficulty when I requested Van for both services, as Lee Lee declined, and set me with an alternative technician who lacked proficiency in pedicures (see pics). Despite being willing to pay for Van's services & specifically requesting Van (and Lee Lee saying ok when I tell her I want Van for both services) I couldn't comprehend why she was restricted from my pedicures a SECOND TIME ON MY SECOND SERVICE.The subsequent pedicure, administered by another technician, left my feet in a THIN, UNEVEN and NOW requiring ongoing recovery ❤️ (see pic). Not to mention a lack of proper soaking off and the inappropriate conversation during the session added to the discomfort. The man doing the pedicure beside me (Tina’s brother) was talking about women being Gold diggers and how he could tell men in Miami had money and how women want money. It was super uncomfortable & unprofessional.Lee Lee's recent changes in polishes led to an unsatisfactory color outcome, exacerbated when I accidentally messed them up this time on my 2nd visit. Although the technician attempted to rectify the situation, I ultimately decided against any color.Lee Lee's reaction to my dissatisfaction was intense, with her becoming angry and yelling at me, questioning why I returned if I didn't appreciate their pedicures. Despite my clear preference for Van, Lee Lee repeatedly denied me of her services, placing me with technicians I did not prefer. I believe that, like with nail services, I should have the right to choose who works on my toes.I was contemplating on whether to write this review, yet I’ve decided to share my experience as my toes continue to heal ❤️ . Lee Lee asked me not to ever return. Accused me of messing up my color with John and doing it again purposely on my 2nd appointment in which John messed up my toes the 1st time not me.I hope no one comes here to get services because of Lee Lee yelling at me, accusing me, walking off after I tried to offend myself, and not speaking to me professionally. I am a professional and a staple in my community and the disrespect hurt my feelings and if not for nothing I really liked Lee Lee and Van. I feel I am owed an apology, free service for both my feet and nails with who I want unless of course there’s a special reason I can’t ¥ obviously you can’t make someone provide a servicePlease see picture ON GOD, BIBLE my feet didn’t look like this before the pedicure and gel polish. Zoom in on my colored toes if you can look how unprofessional they look and how thin that polish is.. they owe me an apology.
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December 2023 by maggie hamblin
Great place!Service: Acrylic nails
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August 2023 by Nghia Le
Cool place
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August 2023 by Antony Quang
A lot of nice people hereService: Waxing
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July 2023 by Killuasxwife
loved the nails , i had one dude so my tips and this girl did the starsService: Acrylic nails
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July 2023 by Nicole Farrior
They cut my pinkie toe and used a drill to cut my cuticles which shredded my skin.. This was second and last time dealing with themService: Pedicure
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May 2023 by Cece Jackson
Jesus, take the wheel. I spend waaay tooooo much money for my nails to look the way the do. On top of them not providing certain nail services.
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March 2023 by Lauren Crowder
Never will I return. Lilly did my nails and then had someone finish who messed them up. From then on out Tina did an AMAZING JOB, but sadly isn't there currently. Upon making my appointment Lily was extremely rude as she is to her staff and kept trying to pawn me off. Lilly is also increasing prices and charging for using a debit card. Such a sloppy way to run a business. This is sadly a miserable person who takes advantage of clients and staff.Services: Acrylic nails
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March 2023 by Susan Wolfe
First visit was amazing had a pedicure & waxing done they take their time with you & they are polite and cheap, I have a girls evening planned today to have our nails done ?Services: Acrylic nails
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February 2023 by Angie Saunders
I always have a great experience when I go. Lily is the best ?
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February 2023 by Cynthia Branch
I love nail tulip I give them a five-star they are one of the best nail shops in Roanoke area.. they are very professional and they do a great job..
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December 2022 by Laura Young
Very nice, fit me in and did my nails perfectly
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December 2022 by Alisha Donigan
I always end up coming here but they have gotten high on the price with not the greatest quality work. Often I'm very disappointed in my pedicures, no pretty blue water, no bubbles, water is never warm and cozy and they rush it so you don't feel like you get a real pedicure. I prefer the men as the woman skip steps often. For nails they really need to take classes to stay on top of new styles and trends, nails too much acrylic and thick and they upcharge for everything. But won't perfect they craft which is no good for paying customers. However they are all very kind which is why I still go from time to time. But they will loose customers if they don't start practicing new trend but keep raising prices
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December 2022 by Debby Stewart
Ms Lilly does the best nails last.Service: Acrylic nails
