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February 2024 by Cynthia Corrow
I go here mainly for Banfield for my little guy. The store prices are quite high unless you buy on sale items. Some things I haven't been able to find here and order on line. Nice people, helpful. Love seeing the kitties they have for adoption. I don't like the grooming salon though. Paid for a full groom, was supposed to get coupons for future discounts, special bandana, which was small compared to the fact they didn't do hisanalysis, or trim his nails & teeth.
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February 2024 by Justin Gilbert
Some of the staff can be a little on the ride side especially when tasked with getting live crickets. Also, they will give you dead crickets with your live ones that count towards what you get charged for
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January 2024 by James Laprade
Great experience and great service. Will be back soon.
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January 2024 by Autumn Ramsey
Recently my family had a sad experience with our leopard gecko who ended up having a birth defect. That being said, the reptile expert employee named Daniel made our situation more manageable with his knowledge, friendliness and eagerness to help. We are very appreciative of him!
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January 2024 by Kitty Bryant
Love it
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January 2024 by Erin Williams
Always a little sparse and have long lines
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January 2024 by Melinda Mills
They loved and cared for our fur baby Roman as he got his manicure on his nails. Kudos to the groomers there.
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January 2024 by David Vitko
They have a larger selection than their local competition; however, during my visit today I noticed many dead betta fish. Some were dead long enough to start to mold over.
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January 2024 by Jacob Altice
Went to get a couple fish and ended up with more than I meant to get but they were very helpful and knowledgeable
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January 2024 by Karen Whitman
Toys were on sale just in time for my puppy's 1 year birthday.
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January 2024 by ValTeece Salazar
Where are the puppies bring them back how will I ever be able to be won over if they aren't there to be seen ?
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January 2024 by Sharon Weaver
I take my pets there for pampering. The Grooming Dept is TOP NOTCH.
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December 2023 by Josh Reynolds
Do not trust these groomers with your Animals very unprofessional and judgemental people. I would not recommend and will not be returning. Brought in a rescue who needed flea and tick bath and hair cut because of matting.. They refused to cut his hair and also gave every other dog a bandanna besides mine who they seemed to not like... poor Rex ? And on top of that still payed about $100.. Also Rex still smelled the same were he had been neglected and abused his entire life. I wouldn't trust these people with a Goldfish. Look at how all there so called "habitats" are set up. Very Sad..
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December 2023 by Rebecca L
I love this pet smart. Especially when the cashier Wendy is there. She is so sweet and always so welcoming. She loves to see my three girls and asks about them every time I come into the store. When I visit the store and she isn't there the others don't seem as welcoming. She always greets me and others with a smile and welcomes everyone to Pet Smart.
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November 2023 by Pat J.
my recent experience with this Petsmart was nothing short of a disappointment. Despite their own policy clearly stating a 48 hour post vaccination wait, my puppy, who had received vaccinations 52 hours prior, was inexplicably turned away. this disregard for their own guidelines raises serious questions about the reliability and integrity of their services. If a company cannot uphold its own stated policies how can customers trust any assurances they offer regarding pet care? The staff was indifferent and unapologetic about not following their own policy. I would advise seeking services elsewhere.