-
November 2023 by Sheri Bestpitch
Mr. Porter is always helpful and friendly. Very honest and hard working.
-
September 2023 by Christy Wilson
The staff was amazing! Service impeccable!!! Quick turnaround on repairs. Honest upfront estimate and total cost was under!!!Services: Tires
-
April 2023 by Corina Lawson
Amazing people, they were so nice and honest. They didn't over charge and kept me updated on everything that needed to be done ?
-
March 2023 by Connor C
Amazing people! Had a pretty big brake leak on my car, only waited three days and the price was beyond reasonable. Vanessa was very helpful, kind and patient with me. Would recommend for sure.
-
February 2023 by Johnny M.
Porters automotive are absolutely amazing! Truly honest and kind! John the owner is a man of true integrity who can be trusted to take care of you without taking advantage of you. John has earned my business with his integrity, his kindness, his honesty and his compassion for others. Vanessa the front desk person is also kind, friendly and incredibly helpful! They are busy because they the best and have earned everyone's trust! I will use no one else for my vehicles! It is an honor to have gotten to know John and to have his crew service my vehicles! I've only been in Virginia for a little over 2 years and finding Porters Automotive has been one of best parts of moving here... and there have been some great things about moving here!
-
January 2023 by Alex Lochner
This is my go to spot in roanoke. They do a great job, have great customer service, and their prices are reasonable. The owner is great and I havent found a fairer shop. I'd recommend this place to everyone.
-
December 2022 by Pamela Slomka
I cannot say enough good things about Porter's Automotive in Roanoke, VA. Professional, fast, friendly and above all HONEST! I took my car in because it was running hot. I am a single female. I have always been nervous about taking my car in for repairs but I won't be anymore because I will ALWAYS take my car to Porter's and you should too! In the past, I have always been concerned because how do I know that what I am being told is right? I dropped a friend off at Porter's to pick up her car a while back and when I saw the care he took of her I knew I would be taking my car there in the future. Now, I won't be worrying anymore. Mr. Porter & the staff at Porter's is AMAZING! They even fixed my sun visor. It wouldn't stay up so I had it literally pinned to the headliner. They fixed that for me. They didn't say a thing and it wasn't on the bill. Now that is excellent customer service!!! Thank you so much! You have a customer for life.Service: General repairs & maintenance
-
November 2022 by Sara Yacoubian
Honest, hard-working, and prompt, these guys are unbeatable. They're service-oriented and committed to ensuring you understand any issues with your vehicle. They also won't do superfluous work, and their prices are beyond fair.They took good care of my Civic and now maintain my Tundra and ES-350. They get good prices on parts and know what they're doing.
-
October 2022 by Jeniffer Riffle
This is the best place I have ever been for repairs. They was so courteous and kept me updated on what was going on with my vehicles. First time I had ever used them and I will NEVER go anywhere else. The owner actually SAVED me money. Most professional and caring people I have dealt with. The owner made me feel as if it was his own vehicle he was working on. Thank you for taking such care of me.Services: Auto engine diagnostic
-
September 2022 by Jeffrey Wimmer
Bright my lowered acura there for alignment And was worried because a lot of shops complain about lowered car alignments. Did a great job and my car has never rode so niceService: Wheel alignment
-
July 2022 by Brad H
Went to have my car check out and I had a horrible experience. Front desk help is very rude and acted as if I was bothering her with my business. They had my car for 2 days, all they did was rotate my tires which didn't fix the problem, which wasn't a big deal because they only charged me $25. I figured O well, im out $25. When I get in my car I notice my driver seat control panel is completely broke and just hanging by my seat cover. Ask the owner if he could fix or replace it. The owner lied, and told me it was like that when I brought my car in. So I'm out $25, my car still isn't fixed, and now I have to fix my car seat out of my pocket.
-
June 2022 by Shyamala Ratnayeke
A business that cares about its customers. Very grateful that Mr. Porter accommodated this request at such a busy time and gave an honest appraisal of a vehicle I was planning to buy.Service: Vehicle Inspection
-
May 2022 by Myers Family
If you are looking for honest quality no nonsense service and inspection , you will get it here. Great customer service from the knowledgeable and kind receptionist to the mechanics handling the work. So grateful we found Porter's!Service: Vehicle Inspection
-
May 2022 by Linda Atkinson
Great place to take your vehicle to get fixed. Very honest and friendly and work is suburb.
-
April 2022 by john brown
Very professional very knowledgeable and get things done very quick. Very easy to deal with. Definitely recommend.
