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September 2025 by Keigan Warren
Good club retail where you can find most of your favorite brands at bulk discount prices verses Walmart. Usually very busy and hard to check out in the lines. Scan and go on the Sam’s Club App is a faster method and lets you check out and leave faster. Cafe is now only order through app which is convenient but difficult if you are relying on a phone device. Good location. Parking can be hard to get a close spot though. Overall a good experience.
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September 2025 by Chrisma S Marks
Dirty! The whole store and parking lot could use cleaning up, but the restrooms were by far the worst part! Looked like it hadn't been cleaned in days or weeks. Definitely needs some work!
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September 2025 by Darnell B
Only 1 person operating a register on a Friday afternoon!! Unbelievable! The self checkouts were lined up all the way down each isle! The center of the store was impossible to shop from because people waiting to check out were lined up and blocking each isle. It took longer to check out than to get a shopping cart full of items. My elderly mom was with me and she was exhausted when we finally got to the car. Also, they had no regular hamburger buns?! The MAIN item on her list. What store runs out of hamburger buns on a Friday!? I’ve been throwing away my BJ Club ads but I am definitely keeping the next one I receive. The cashier, Sarah was super nice although she was being worked to death! She was the only bright spot in that store today.
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September 2025 by Elaina Evans
Food was hot and fresh, we went for the Café
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September 2025 by Bobbie Waldron
The pick up area is beyond awful!!!!! Too much confusion and ignorance on their part. If I place an online order and Sam’s say my order is ready for pick up then it shouldn’t take over 30 minutes for my order to come out!! 9/9/2025 had another pick up here at Sam’s club. Got here at 10:48 a.m. and it is now 11:30 a.m. and still nothing! I met a guy the other day who waited 1 hr. 15 minutes for his pick up. So make sure if you have a pick up order at Sam’s club you have a book and a drink cause your gonna be there a while and pray you don’t have to use the bathroom cause their bathroom is very disgusting! Also Sam’s fire all the managers because they are as useless as they come!
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September 2025 by Natasha Rhodes
I’m not sure what is going on with Pickup. I use it regularly, mornings are much better. However, I’ve done afternoon lately and every time…it’s been 45-1 hr.+ to get my pickup to my car. There is a backup and lack of spaces…all pickupers are circling like hawks to get a vacant spot. It’s competitive and everyone is frustrated. There is only an employee coming with an order like every ten+ minutes — with 14 pickup spots….emptying so rarely…the math ain’t mathing. This is poor management and systems. You can’t cancel your order through the app. It’s honestly quite painful. Considering grocery pickup is like 4 years old now, I’m not sure why it suddenly seems like this is the first day they have ever done grocery pickup…every day.
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September 2025 by Mitchel Burkhart
We waited for an excessive amount of time for our pickup order. After 30-45 minutes of waiting, I was asked to go inside to get my order. I pushed the cart and loaded the groceries myself at around the hour mark. I can not recommend the curbside pickup at Sam's Club. Delivery or shopping in person is the way to go. Shout out to some of the workers that helped us out. Otherwise, it could have been longer than an hour.
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September 2025 by Philip Obrist
Avoid pickup ordering! Very slow/ delayed. Staff is overwhelmed
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August 2025 by night moves
Sam's is my one stop shop i find everything I need, customer service is ready to help its a great place to shop
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August 2025 by Supreme Understanding
Sam's Club is the best of the buy-in-bulk stores. But! In order to have the best experience you should use there app to checkout! No standing in line waiting for an hour, scan your stuff and walk past the lines!
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August 2025 by Roxanne Daniel
Busy. but good items.
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August 2025 by Clinton Harris
Don’t waste your time with curbside pickup.
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August 2025 by Audrey Long
Long wait for order pickup - 15-20 minutes average.
Food court often has issues fulfilling orders.
Customer service desk often has a long wait.
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August 2025 by Christopher Tucker
Worst curbside pickup experience EVER!
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August 2025 by Emry Johnson
Awful customer service when we called to cancel our member ship thay transfers us 4 times and kept asking the same questions nobody there know what is going on
