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November 2023 by pragalv thapa
I had the most delightful experience at this gift shop! The customer service was exceptional, with the staff going above and beyond to help me find the perfect gifts. The products were not only beautifully crafted but also unique and reasonably priced. I can't recommend this shop enough – it's a hidden gem with top-notch service and a fantastic selection of gifts for all occasions.
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June 2023 by Lilly H.
This was horrible. I can't believe it was even real tbh. Within the span of 3 minutes my friends and I were accused of stealing a mood ring. He was standing beside us the moment we entered demanding to know if we were going to buy anything. We said we were just looking around and he eventually returns and shouts that we stole a ring. We insisted none of us had the ring and we were trying our best to cooperate. He shouts that he's pulling up video footage to catch us stealing it. His wife is already searching for the footage on her iPad. He would not stop yelling and pointing and demanding we return the ring and threatened to call the police. We just left. Literally the most aggressive ridiculous man downtown. No one deserves someone breathing down their neck and accusing them of stealing the moment they walk in
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August 2022 by Jess
I really liked the store itself n how most of their items were handcrafted in places like Ireland and Nepal.. they had really beautiful, unique necklaces and other pieces of jewelry.. but you couldnt peacefully walk through the store n check things out without the lady breathing down your neck and saying she'll give you a discount on a piece you looked at for longer than 5 seconds. Like I get they want to sell things n it is nice to get a lower price, but its pushy and inconsiderate. Theyre simply marking things up to ridiculous prices just so they can offer it to you at the price it was originally worth lol
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July 2022 by N
Cool little shop. They are a bit pushy on sales, everything they sale doesn’t have a price so you ask and then they’ll say, “44.99 but I’ll give you $10 off so 34.99.” I get that they’re trying to make a living. It’s just an interesting way of running a business.
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February 2022 by Spiritually Speaking
This is my favorite store to buy crystals, jewelry and anything spiritual. The love and kindness once you open the shop door is AMAZING. I love the knowledgeable staff and they care about the people that come through the store. Will recommend this store to anyone and everyone.
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October 2021 by Al Devin
Lovely store the customer service was outstanding!! The female owner helped me with rings and found me this beautiful Moonstone necklace also everything in the store was labeled with meanings … I plan on going back next week with my friends to shop! Very affordable/ diff prices ranges owner will negotiate with you!! 5stars
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October 2021 by Meera Acharya
My favorite gift shop in Roanoke! Serenity Treasures is a unique store with a variety of fair trade and handmade items from around the world. The owners are so friendly and generous by offering discounts on my purchases. Such a blessing to have people that truly care and strive to bring “serenity” to the lives of their customers. I’m so grateful for the singing bowl lessons and I’m enjoying reading your book Practical Wisdom of Himalayan Meditation Bowls full of amazing techniques and wisdom! Looking forward to my next treasured visit.
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October 2021 by Alisha Hampton-Williams
Lovely store the customer service was outstanding!! The female owner helped me with rings and found me this beautiful Moonstone necklace also everything in the store was labeled with meanings … I plan on going back next week with my friends to shop! Very affordable/ diff prices ranges owner will negotiate with you!! 5stars
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August 2021 by Alexandra Moushegian
I have been a native of southwest for years, and I always look forward to treating myself to a shopping trip here. My pashmina’s are great quality, I’ve gotten several pieces of my favorite jewelry, and most recently I purchased a great t-shirt from the sales rack & a rainbow hematite. They do push for sales, but don’t be afraid to say no! Most of the time you can work with them on a price negotiation. They are so kind and helpful from start to finish, as long as you stay stern on showing you aren’t a pushover you can find exactly what you need! And what a VARIETY they have! I prefer here over a little bit hippy.
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August 2021 by Eep Oop
I went in just thinking it was a gift shop but was surprised on what I found I found some lively earrings for my mother and they offers me a 15 dollar discount and a free polishing!
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May 2021 by Ethan Cummings
You should visit this place, even if not all of the items are to your interest. The people who work here are remarkably friendly, and there are things here you wouldn't find anywhere else. Many items and clothes from Nepal.
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April 2021 by Angela DeCesare
I was happy with my purchases. The owners made me great deals and I spent quite a penny here. I loved the merchandise. If you're complaining about price, maybe you shouldn't be shopping handmade items. I bought a gorgeous piece of selenite for a very reasonable price, an entire outfit for me and my daughter, a scarf, a pin, and a knitted head beanie for my daughter. I feel the clothing was quality and regret nothing. We're in a pandemic and they're trying to make a living too, especially being literally in the downtown location... They pay rent as well. Not everything is expensive and if you buy more than one item, they'll likely break you a deal.
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November 2020 by Renee Lees
I was drawn in to the store by the beautiful dresses hanging out front. They have absolutely gorgeous merchandise. The owners were engaged salespeople. Very friendly, but only 3 stars because nearly everything I looked at was grossly overpriced. I don't mind paying more for quality crafted items, but it was too much and too far. Luckily I have a good idea of what similar merchandise costs so I left without buying anything. What a shame. I would have purchased something but I can't in good conscience support that kind of ethic. I don't begrudge them a living, but be reasonable.
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September 2020 by Ekene A
I’m new to Roanoke and was extremely happy to find this store during my walk.. but I’m sad to say that I will never return. The woman that “assisted” me was not at all interested in genuinely helping, instead she was just trying to haggle me out of money. I’ve been to countless metaphysical stores, gift/jewelry shoppes that sell AUTHENTIC and hand crafted jewelry and they were no where close to the price she was trying to sell her bracelets for.The chakra bracelet I ended up purchasing that she claimed was from Nepal and was soooo authentic, DID NOT even have the chakra stones IN THE CORRECT ORDER and upon further examination, it was very cheaply made. I ended up throwing the bracelet away minutes after leaving the store. I wish I inspected it more instead of falling into the trap of being rushed to purchase. What a waste of money. I would rather drive 3 hours to go to an authentic, handmade jewelry store than to ever step foot in there again. I’m so disappointed..Focus on genuinely helping customers instead of thinking about how quickly you can take money from them.
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July 2020 by Jamie Brooks
I love this store, has a wonderful vibe, and the family owning it is extremely kind. However, their prices are quite steep. Either that, or I don't know how to haggle for a better price. Fine folks, beautiful store, but quite expensive. If you are willing to spend a bit more money, go for it. But I wouldn't say it's particularly good for middle-class shoppers like myself.
