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June 2025 by Morgan Pappa
Completely emply fast grab it food refrigerator.
Left without buying anything.
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May 2025 by Joseph Owens
Save yourself the trouble and go to the Salem location. I shop at Sheetz everyday on my way to work and decided to use this location because it was closer to where I live. Never again I'll just drive the extra 2 miles to the other location
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May 2025 by E Johnson
This rating is based ENTIRELY on the manager, The rest of the staff that I dealt with get a 5! On May 7 at 6 PM my wife And I placed a food order. Fairly quickly the staff informed us that they did not have all the ingredients to fix our order. We decided to get a refund. The only one who can do that is the manager but she was in a meeting. 20 minutes later, when she appeared, the staff told her of our plight. Without ANY recognition to us (I'm not even sure she looked our way), she pointed to an employee to take care of us. He did not have the authority to give us the refund. We would have to continue to wait. Finally the appointed gentleman and some of the other employees were able to come up with a suitable alternative not on the menu. Still no contact from the manager! After we ate at home we went back to the store. I heartily thanked those who had helped us and told them how much we appreciated THEM. I also told them that if the manager's attitude displayed toward us was any indication of what conditions under which they had to work, I really felt sorry for them. In all of the years that we have ordered there, we have generally felt satisfied with the staff, including various managers.
If this manager was my only contact, I would probably never return to this store.
A word of advice to corporate Sheetz - allow someone other than the manager to be able to give a refund.
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April 2025 by Mason Crance
I'd give zero stars if I could. service is laughably horrible. avoid at all costs
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March 2025 by Michael Bethune
Worst Sheetz I’ve ever been 2 slow. The female manager is rude and unprofessional. And the guy that prepares food with long hair and glasses. They are always out of something. Extremely long wait times. This is the 3rd time I’ve had my order messed up. It took them over 25 mins just 2 refund me my money. Bathrooms are dirty. Hands down worst sheets I’ve been too
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January 2025 by Rachael Hager
I'm sure it's the government and not the sheets in particular, but this whole mess about I d n people that are obviously old enough to buy cigarettes is ridiculous.
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January 2025 by Kyla
Had a problem in the past but employees have been super nice since then. <3 Sheetz
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December 2024 by Lauren Rhoads
Super irritated. No changing table at all in the place. The big stall in the womens has a toddler chair restraint. But no changing table. Do better.
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June 2024 by Seleste H.
Late night crew is rude, and air pump is always broken. Please order spares !!
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June 2024 by Bryce Martinson
Store wasn't busy at all, I ordered a chicken wrap at 6:24pm I didn't get it until 6:50pm the cashier was also taking the cook away from the line for her constant personal needs. I have never been to a sheetz that was so slow and lackadaisical. Everyone was moving slow like they all on the same drug. My wrap was also a 3rd of the size that I would normally get from sheetz. Go to a different sheetz. This one has people that are just slow and rude
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June 2024 by Bryon Bartlett
0/0 stars This store is always understaffed and the employees are rude about it. The food doesn't get cooked all the way either, and the cashiers haven't been trained correctly to use the cash register. The store manager does nothing about it. 0/0 stars
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May 2024 by Cain Spencer
Unless you're getting gas, keep driving.
Never had a good experience ordering here. To put it short, I've tried this place too many times since it's relatively close and can offer a lot. But always my order has been messed up in some way. Every online order has had something missing, and everytime I've ordered in store to wait an age. Which I can forgive if your making the food, but if I pay for it, you tell me to wait, and then I realize its been ready for 25 minutes your just lying to me, I'm pretty damn annoyed. Had bad in store times before, but certainly the dumbest and worst.
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May 2024 by Chase Mustafa
The staff are an equal mix of really nice people and people who just don't care and it shows. The shelves are almost never stocked with anything more than subpar sheetz but the deli. I get it. It's a gas station, but even by gas station standards they capitalize on sucking!! Just paid 12 bucks for an Italian wrap that was the thinnest slice of meat in a tortilla filled with soggy veggies. Unreal. And this is where idgaf factor comes in. When i said something to them, they all just smiled in unison and said nothing.
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April 2024 by Mary Ann Faw
Fast and friendly
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April 2024 by Hayley Anderson
Worst Sheetz to go to. They never fill up my salad everytime I order them. And they take FOREVER to make the food. I understand that they have a lot of food to make, I work in the fast food industry, but the speed is BEYOND slow. But tonight they have just lost me as a customer. Me and my brother came by to get some food. While we were waiting, we were walking around the store looking at stuff and picking them up to see what they were out of curiosity. Then out of nowhere the GM bumps into me without apologizing and accuses my brother of stealing! If he thought that we were stealing then he should have went to check the cameras before assuming.
