Susan Simmons

Mortgage Lenders
Hours:
3862 Electric Rd, Roanoke VA 24018

Hours

Monday
8:30AM - 5:30PM
Tuesday
8:30AM - 5:30PM
Wednesday
8:30AM - 5:30PM
Thursday
8:30AM - 5:30PM
Friday
8:30AM - 6PM
Saturday
9AM - 12PM
Sunday
Closed

About Susan Simmons

Susan Simmons is a highly professional and knowledgeable mortgage expert who is dedicated to helping her clients through the home loan process. She is known for being responsive, honest, and caring, making the experience smoother and less stressful. Many clients appreciate her step-by-step guidance, clear explanations, and regular follow-up, which ensure they understand each part of the process. She consistently works to set realistic expectations and keeps her clients informed, often accommodating their schedules by communicating in the evenings, on weekends, and even during her vacation. Clients highlight her willingness to go above and beyond, assisting with paperwork, verifying documents, and providing timely preapproval letters, sometimes within hours or on weekends. Her proactive communication with loan processors helps keep the loan process moving efficiently. She also checks in after closing to make sure everything went well. Her friendly attitude and genuine care make her stand out as a trusted advocate in the mortgage industry. Overall, Susan Simmons is recognized as a helpful, straightforward, and caring mortgage banker who guides her clients with patience and expertise. Many have successfully purchased homes thanks to her assistance, often stating she made a potentially complicated process simple and manageable. Her dedication and professionalism make her a highly recommended choice for anyone seeking a reliable mortgage professional.

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Nearest First Citizens Bank Stores

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