The Carpet Shops in Roanoke and Radford are full-service flooring stores offering residential and commercial carpet, LVT/LVP, hardwood, rugs, binding, and installation. Customers praise the exceptional customer service, with Ruthie and Tristan A. guiding them through the selection process and accommodating their needs. The installations are described as excellent, with Jeff doing a stunning job. Customers are highly satisfied with the quality of the work, the fair prices, and the overall positive experience. The Carpet Shops are highly recommended for their expertise, efficiency, and the transformative results they achieve in customers' homes.