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October 2023 by Kiara Scott
Came in 30 minutes before closing because I urgently needed a patch on a tire. Ended up needing to get it replaced which was fine and I'll definitely be coming back to get the rest switched!! Tiffany the GM was such a pleasure to work with and talk to!! She made sure I had a price that was good for me and even scored me a discount through my work. No scams, no tricks, just honest people who really care about you and your car! I ended up having a great conversation with Tiffany as we were wrapping things up which showed me what a deep and wise person she is! Thank you so much to all of you guys who stayed a little late to help make sure I'm safe on the road ?
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October 2023 by Landon Franklin
Thompson Tires got some incredible workers, from the store managers to the mechanics. They’re all respectful, and they are all very friendly. They make you feel welcomed and appreciated. We appreciate all the hard work they put into the job that they do.
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October 2023 by Tiffany Leftwich
I have had the pleasure of having the Williamson rd tire discounters service my car. The manager Tiffany and her team are awesome. They do an amazing job and have great customer service. I amA forever customer.
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September 2023 by Courtney Bowles
Amazing service! From the initial conversation with Tiffany over the phone to installation of my new tire I couldn’t have asked for better service. She ordered a tire and was able to install it same day. I will definitely be returning!
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September 2023 by William Hurd
Outstanding service, great prices, absolutely great experience. Tiffany and James were a pleasure to work with. I will continue using this establishment for the foreseeable future. Highly recommend, you won’t be disappointed!!!
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August 2023 by Gregory Coyle
Went to Goodyear/Thompson Tire Discounters today to get my annual car safety inspection. As a new resident, I also asked they install my new Virginia License Plates. They got my car in and out in approximately an hour after not having an appointment, so I was delighted by the prompt service. I brought my wife's car to Goodyear the same day for the inspection and to install new plates as well. I was greeted professionally each time by two charming young ladies, Brittney and Tiffany. It was clear to me they work well as a team and value their customers. I was impressed by the great quality customer care.If you are looking for a place that will value you as a customer and be respectful of your time, I urge you to visit Brittney and Tiffany at Goodyear/Thompson Tire Discounters, 5302 Williamson Road in Roanoke. You will be glad you did.
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August 2023 by Somer Montgomery
I was looking everywhere for an inspection and everyone was a couple days out. I’m going out of town, so it was urgent. The ladies at the reception desk were so polite and told me to come on in, and that they will have me out in an hour! They were very personable, wishing me luck on my wedding. Very good prices too! I’m very pleased and will be coming back!
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August 2023 by Mark Wheeler
Had a low tire pressure indicator go off in the car a couple days ago, I drive by here often so stopped by on Saturday - they're closed on the weekend (super Cool that they don't make their employees work on the weekend). So I stopped in a couple days later and found that one of the valve stems had gone bad. They fixed it in a short time and it cost me only $40. Very happy - everyone I dealt with was nice. Even called me Sir - LOL - I can't get used to that ?
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July 2023 by David Newton
Had a appointment and 4 tires installed and aligned in about 2 hours with no tire changer. This shows how good service people chip in when things need help.The staff was very professional and curious and explained all the details about the alignment. Would recommend the gang on Williamson Rd. to anybody!Thanks again!!!!!!!
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June 2023 by Vickie Perry
I had a wonderful experience! Went in for State Inspection: in and out in 30 min. I had tried Firestone?2-3 days out, LV. your car??? Go To THOMPSON TIRE- Every one is the best-no pressure to buy!
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June 2023 by rocco pilsner
The experience here was as friendly and casual as it was professional. The manager Tiffany made every effort to ensure all my concerns & questions were answered, while Brittany the saleswoman, answered all my detailed questions. They made sure they could order the rare size tire I needed and carefully explained their policies and timeline for the order. Overall my experience here was great, I'd recomend it to anyone in the Valley in need of quality tires
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June 2023 by Vickie Perry
Thompson Tire did an excellent job for my state Inspection. Brittany was kind, knowledgeable, and got me in and out in 30 minutes! They have never tried to force sell me anything.. While Firestone commonly had FIFO, STILL 2-3 days out, leave your car??? They say Free, is it worth it NO! Take the easy non-stress way: talk to Brittany Thompson Tire-Easy Smeezy!
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May 2023 by Chuck Hutto
Timely service.I called just before closing and said I found a small spot on my windshield that needed repair before my scheduled trip. Next day at 8:00 am I was there. Repaired and back on the road before 9:30 amRepaired the spot.Thanks
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May 2023 by Jeffrey LaRoche
Thanks to the crew at Thompson for their assistance in not only stocking the 14 ply trailer tires we needed, but assisting us in getting repairs and back on the road quickly. They even helped with traffic control on getting us back out of the lot and on our way to Road Atlanta Raceway.
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April 2023 by Christopher Perry
Thompson Tire is one amazing place. All of the staff are super nice and personable. Very professional and inviting and willing to get what you need done. They also will let you know exactly what is wrong with your vehicle during their preventive maintenance check and will simply explain it to you in a way that anyone can understand. I would definitely recommend this place for your car car/maintenance needs.
