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March 2025 by Becca
FYI...prior to going there for Notary services, make a note they charge $10-$30, just saying. PLEASE POST YOUR PRICES. I would have gone to the bank.
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March 2025 by Chuck Cook
The African American bald dude that a driver that plays good music in the brown delivery van. Was very helpful and helped me. Crap I don't know If this right location
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March 2025 by Jo Cohen V
Very fast service, very professional people
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March 2025 by Martin Angst
Very helpful and patient.
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December 2024 by Sheryl Martino
Here’s a draft for your review. Feel free to edit it further if needed:
I had a terrible experience at this UPS Store. The woman working there was incredibly rude and condescending when I went in to return an item. I didn’t have a box, and I mentioned that at Staples, you don’t need a box to make a return. Her response was rude and dismissive, saying, “This is not Staples, ma’am,” in a way that made me feel stupid. She kept trying to pressure me into buying a box instead of helping me resolve the return.
On top of that, her attitude felt racist. I have an accent, but that doesn’t give anyone the right to treat me like I’m less than or unintelligent. I expect to be treated with respect, regardless of where I am. This experience was upsetting and unacceptable. I will not be returning to this location.
If you’d like to adjust the tone or add more details, let me know!
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December 2024 by Daniel Wells
Came to this location because the location in Salem on West main wouldn't tape my box shut. The employee at the counter was super nice and accommodated my need without me having to buy a whole roll of tape.
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November 2024 by Joseph Donovant
This is my main UPS Store. I frequent this location on electric road several times a month. It is a high volume store and it’s always busy, but the associates seem to work together as a team really well and get guests in and out in a timely manner..
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September 2024 by Akshara Ajayan
The store makes sending and receiving items convenient.
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August 2024 by Jim Walton
My only choice for shipping. Staff is friendly and helpful.
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August 2024 by Sandy Miller
I have never felt the need to write a review on any business, but after the poor experience I had at the UPS store on Electric I feel it’s only necessary to help someone else out. I tried to mail out a package on July 8th that UPS boxed and packed for me, going through every item and detailing it to place on their international customs form to send off to Japan where my brother lives. The items were for my new neice born just a few days before. After paying $150, 2 weeks later on July 26th my packages was delivered to my front door. Never making it through customs. I took the package back to UPS and they looked at the customs sticker, ripped it off and said everything was correct and resent it. This time only to be deliver to my front door on August 8th unwrapped in plastic and soaking wet from Tropical storm Debby downpour. I took it back to UPS and they said they did all they could do. They promise to pack and ship “guarantee”, but after having items damaged from being left in rain (in wet cardboard) and it being the second time it was undelivered to its destination I took it to the post office down the road. The post office informed me it would be $82 to send priority mail through them. Such a HUGE cost difference I went back to UPS and asked why such a cost difference ($68 difference in cost since I originally paid $150, so almost double) and I was informed by the manager at UPS that they have an “up charge” at their location. Be aware that if you use this business you may not have your package delivered and you will NOT be reimbursed!!!!
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August 2024 by April Anderson
Good experience dropping off a return package.
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June 2024 by Ronda Ellis
Good location and great service!
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June 2024 by Robert Jones
The associate was very hateful and unprofessional. She definitely is having a customer service meltdown and should seek some professional intervention!
Update, The owner and I spoke, and I feel this matter is in the past and was appropriately handled. I certainly plan to continue using that store for my future needs. Please treat each other with respect, and if you experience issues, let them know. The good and the not so good!
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January 2024 by Kathy Wade
The UPS Store has become a fast and efficient way to send my packages.
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November 2023 by Sandi Whitehead
Very efficiently helped me, quick and easy!
