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September 2023 by Lynn Cripps
Woke up to a dead phone this morning as it was plugged in all night. We first tried a different US Cellular store near us but the customer service was not good. We then went to our old reliable store on Valley View Dr. Fantastic customer service by Angel and James. Angel went above and beyond to help us out. Thanks so much !!
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May 2023 by Wilmalee Mitchell
I waited for 30 minutes and 3 others in front of me with only 2 workers. One worker just talked to the person like he had all day. Which he should have done his job. It is ridiculous I left. Seriously thinking about going with T Mobile or Verizon. I have had trouble with this phone since I got it. I'm feed up with US Cellular.
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May 2023 by Mr. Mathew
I came in three times on 5/06/23 to purchase a phone and switch carriers they were busy but everyone seemed happy to be there so I just left and came back an hour before closing time. Jason is the man he stayed almost 20 min past his scheduled work time off to ensure my satisfaction of the new device I had purchased was met. If you decide to switch to us cellular I highly recommend Jason as his skills and energy are unmatched. Will definitely go to him for any concerns I may have down the road.
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March 2023 by Natora Dent
At first US Cellular was ok they have good skills but the billing is messed up every month I'm pay 400-600 for 3 lines I call them every month. Now after I got my bill down its $541. It's not for they want their customers satisfied but the bill is to high I can manage this nomore I want to switch they can never get my stuff right
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March 2022 by Susan Edwards
I just wanted to say a huge thank you to Cory Massie who went above and beyond in customer service. I switched from Android to iPhone and he made it seamless! Also a thank you to Nate who started the process of backing everything up so I didn't lose precious photos or contacts. Also very helpful!
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March 2022 by Lucy Isbell
Had them switch some phones around on the lines associate took it upon them selves to remove my insurance off 3 of my phones. Made a complete mess of my insurance. Had to go to another store and spend 45 minutes on the phone with customer service to get it all straight. And was never informed that they was or had removed my insurance ?
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August 2021 by Caleb Calhoun
Jason led us through the entire plan and phone setup with excellent customer service and made sure to answer any questions we had. Awesome experience!!
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July 2021 by Wayne Thomas
Very friendly and fast service!
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May 2021 by mary ann lohr
Very helpful, thank you so much
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March 2021 by Stashe Mccauley
US cellular was a breeze today. While paying my bill l found some accessories that is very helpful to my phone. A wireless car kit holds my phone with adjustable sides and bottom and hangs securely to my truck air, heat vent for observation of GPS and holds firmly so l can talk on speaker phone with no distraction. And as a very valuable plus the holder charges my phone whether l have it in use or not. It is extremely affordable and a must for on the go people like me. If you are thinking you might need something for your phone give US cellular a call or drop by and shop. You may be as delightfully surprised as l was.
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February 2021 by Paula Beaver
So thankful they are there!! Always helpful and patient.
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February 2021 by mark wells
I been with this company 12 years love it great people to deal with
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January 2021 by Noah Weaver
Jason is a great guy. They always take care of me.
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December 2020 by Soundeffect98
I just had mouth surgery yesterday and talking is very difficult. I came in because my prepaid phone needed to be refilled. Jason at the counter read my note and helped me pay my bill even though I couldnt talk, and he was super friendly even with it being an odd situation. love the phone service and the customer service at this location is always great and accomodating
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October 2020 by Angela Trent Stacy
Great customer service
