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February 2025 by geeky mom
It's the post office, but it's a good one. Staff was actually trying to help
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November 2024 by Ashes Moria
Don't let your staff stand there and smile like a bunch of fools when I'm at the *closed door* that they just locked. It's like you're begging for me to never go there again.
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October 2024 by Wendy Stapley
Super friendly employee works here, which makes this my post office of choice.
However, beware of random hours: often closed in the mornings from 11?? until 11:30. This is in addition to the posted lunch hour. I've been trying to mail a package all week (3 days now) and still not been successful because the counter has been closed every time.
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August 2024 by Brittany Palmer
If I could give 0 stars I would. I have been waiting almost 2 weeks for a package, it went out for delivery yesterday but then was forwarded less than an hour later. Went back out for delivery today and then again, about 2 hours later I get a notification that it was RETURNED TO SENDER??? bc of my address. Triple checked that my address was correct everywhere. Cannot get in touch with anyone. No missed package attempt notification left at the door, no attempt to contact me. Are you effing serious?
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July 2024 by Danasha Carter
Your drivers can’t seem to think logically and leave packages on porches like they used to.
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June 2024 by Briana Sexton
Great customer service, super kind and helpful. Go to this location if you have to go to a USPS in Roanoke!
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March 2024 by Marcy Singer
Mr. Jacobs is always patient, courteous, professional, and willing to go the extra mile to be sure customers receive their packages.
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December 2023 by Adeline Lucchesi
Kind and efficient. Thank you!
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July 2023 by Kara Frazier
David is the nicest, most cheerful USPS employee I have ever interacted with. He is awesome and makes visiting the post office, which is usually not a pleasant experience, much more pleasant! He needs a raise!!!
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April 2023 by Jessica Fallen
Went to return a money order with no problems man working David very nice needs raise
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October 2022 by Donna Begley
Closed at 11:00 a.m....never answers the phone...medication not received
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February 2022 by Kayla Gunter
They just got to do better! It’s getting a little frustrating with all the losses in packages and delays. Please get a grip! Thank you!!!
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July 2021 by Jim Branton
I hate this place. They're closed half the time when they're supposed to be open.
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October 2020 by Shakira Williams
EVERY OTHER DAY MY MAIL IS NOT DELIVERED FOR A NONEXISTENT REASON.I NEVER KNOW WHEN IM GETTING MY MAIL.IVE LITERALLY COMPLAINED 4x in the PAST MONTH AND I WAS CALLED AND TOLD THIS WONT CONTINUE HAPPENING.FRIDAY DELIVERY WAS ‘ATTEMPTED’ which is a lie! I live in an apartment. Sunday? No MAIL. MONDAY? No mail & NO UPDATES FROM TRACKING. NO CHANGES. NO RESPONSIBILITY. The post office guy said people lie if they don’t feel like delivering. WHY IS THIS OKAY? Where is my mail!!! I will call and file a report everyday until I get explanations why I’m not getting my mail.
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July 2020 by orb
David is always courteous and professional.
