United States Postal Service
USPS,
Post OfficesHours:
6621 Williamson Road, Roanoke VA 24019 Hours
About United States Postal Service
United States Postal Service employees are described as wonderful, helpful, polite, sweet, knowledgeable, and non-judgemental. They provide great service, exude great energy, and make customers feel at ease. The customer service is above and beyond. Postal workers have a tough and demanding job with a lot of pressure to get the mail delivered in a timely fashion. Despite the difficult service, the people are trying and are very much appreciated for their efforts.
Most Recent Reviews
September 2026
Always a good experience. Even when there's a wait, the customer service is excellent.
August 2025
We were so impressed a few days ago when one of the employees helped us locate a package that was delivered to the wrong house. She personally found the package and brought it to our house, shortly after we called to ask about it. Great customer service! Sorry we didn’t get her name but thanks much!
June 2024
Just had the best service from this branch. The guy had a sense of humor and helped me along with pressing all the wrong buttons. 🤦♀️.
Usually I dread coming here. This was a nice change
More Comments(73)
Nearest USPS Stores
- Roanoke, Virginia
