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February 2024 by Craig Holley
Knowledgeable, fast and honest help from Robert today. Got us set up with two new phones and a few extras. Sold us what was desired, offered other items in a considerate manner. Great experience.
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January 2024 by Kelly Gross
Thank you to Chase Crawford for making the purchase of a new phone so easy. He quickly assessed our needs and current phone plan and helped us get the exact phone we wanted with the best savings to our monthly plan.
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November 2023 by Denise Knisely
Chase has given my family the BEST customer service. He is honest, friendly and helped us get the most for our money. I highly recommend him.
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November 2023 by Ali Savage
Chase Crawford was one of the best guys that has been in there since I’ve been going there. Very helpful first time I’ve been pleased going in there even from the beginning.
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November 2023 by Robert Keeley
I upgraded my iPhone to a 15 Pro yesterday. I told Robert I needed a new iPhone when I walked in the door. He immediately and efficiently took me through the process with no delays and advised me on the best plan/protective case. He had several calls during the process, but always told the callers that he would have to get back to them as he was with a customer. He is the most pleasant and professional sales person that I have encountered in a long time.Verizon is lucky to have him working for them.
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November 2023 by K D
Robert was fantastic at the Towers Verizon Wireless store. So helpful and great customer service!
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September 2023 by Sharon Simpson
Hunter was super helpful he explained everything to me before and during the activation of my phone.
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September 2023 by Ruth Wilson
Chase was amazing great customer service and overall great customer service. Came in changed plans and got new phones. Highly recommendGo see CHASE
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September 2023 by Pamela Winchell
Had a great experience with Chase today adding a line and getting phones. Explained everything well and was wonderful to work with.
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July 2023 by Michelle Gill
Customer service may be great, but Verizon coverage in Mt Airy is HORRIBLE. I've been a customer for 20 years but am going to have to switch to AT&T. I'm sad about that.
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July 2023 by Ron Malachowsky
Chase was a pleasure to work with. He quickly switched our service over to Verizon & answered several questions I had & provided me with logical advice. I never felt that I was being rushed out to make way for the next customer so I really appreciated that:)
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July 2023 by Sue Joyce
Stellar customer service at Verizon store at Towers. Chase was patient and very helpful with purchase and setting up of two phones as was David. Highly recommend
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July 2023 by Jennifer Sibley
I needed to upgrade 2 very old iPhones (a 6S and a 7) and Robert and Tristan were both very friendly and knowledgeable while assisting me with the decision making process. I ended up replacing the iPhone 7 with an iPhone 14 for my personal use and replacing the 6S with an SE ("Special Edition") phone for my work cell. I am extremely happy with both new phones and the service I received!!
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May 2023 by Jean Fallon
Brittany Byram was a wonderful help in our transactions. She was knowledgeable, personable, listened to our specific needs and took as much time as was needed to complete our purchase of phones and the transfer of data. We were grateful for her calm and thorough manner. She did an exceptional job.
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April 2023 by Christian Blevins
Tristan was very helpful and knowledgeable about the plans and services. He was able to quickly resolve my question and help me decide which plan to continue with
