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January 2025 by Vicki
The staff are always friendly here
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January 2025 by Annette Shaw
Long wait at pharmacy.
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October 2024 by Mike Overacker (The Astronomy Dude)
I used this Walgreens for a delivery order of some items that the website said was in stock. Well, they were not, and were substituted with a poor substitute with a lower count at the same price. DO NOT USE FOR DELIVERY ORDERS! You will NOT get what you ordered, but will get inferior items substituted at the same cost.
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October 2024 by SDH73
Horrible service!! I have had so many issues with this location. There is a boy that works in the pharmacy that is very rude and condescending. I have 2 bad encounters with him. When I call I am always on hold a minimum of 15 min and sometimes 30 min. I ordered my rx online and they did not bill my insurance but charged me $45. It should be zero. They mailed it and when I called they gave me a hard time about refunding money. This place is horrible!! BEWARE!!
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September 2024 by Cassandra Beale
Great staff lots if sales and products fir the family
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July 2024 by Among Us
This place was so backed up it was ridiculous! Brought a prescription paper to them on July9, 2024 told me it would be ready July 10. Sat in the damn hot sun for at 35 minutes cuz the damn newbie didn't know what the hell she was doing! And still didn't get the prescription! Ugh Walgreens Do better!!! Doesn't even deserve a one star... Teach your Pharmacists before you put them by their self.. Walgreens sucks a+$...
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April 2024 by Jason Colburn
In all my life I have never dealt with people as rude as the people who work here. Ran out of blood pressure medication and was told if I was taking properly I wouldn’t be out. First of all it’s blood pressure medicine, not taken recreationally. I could have easily misplaced or lost some of my medicine. Will never deal with them again. Changing pharmacy asap:
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March 2024 by Lady Falcon
After today, I will never use Walgreens again. I'm done with their shady practices and dangerous handling of my medication. The pharmacy is the worst experience I have ever had with any pharmacy across this country! I'm from a Navy family and we have lived in 8 different locations from coast to coast. I've used Walgreens for 25 years.
The Pharmacists: The pharmacist at this location likes to over-ride a doctor's prescription. They will argue with you in front of multiple people about your prescription, why you need it, when you were prescribed, and your medical history. Did you catch that? IN FRONT OF MULTIPLE PEOPLE. Then, they will refuse to fill it if they don't agree with the doctor.
The pharmacy staff: They botch orders directly called in by my doctor. They will then lie and claim my doctor didn't send in such a prescription when I was right there watching her do it and watching the completed screen. The prescription will then magically appear after speaking with several people about it.
They lie about speaking with my doctor. When they are confronted with the lie, they make up other excuses (plural).
They lie about insurance coverage. I was told my medicine wasn't covered and it would be almost $200. I called my provider and was told they were never contacted and yes, it IS covered. I finally had to go with another generic and my doctor had to call something else in because this staff refused to acknowledge their lie. They were sticking with their story.
I was told today that another of my medicines is not covered and would cost $168. Thankfully, this particular medicine is available on the shelf. Since my doctor wanted me to have it, she called it in as a prescription but it isn't prescription-only. After days of this medicine being ignored and then marked as "Delayed," staff told me it wasn't covered by insurance and would be $168. I found the medicine on the shelf for $16. So not only is Walgreens Pharmacy lazy, incompetent, and deceitful, but they are evidently overcharging on purpose.
The worst of it: They told me one medication wasn't covered by my insurance. The cost would be $4,960. I spoke with my doctor and she told me she never had an issue where insurance wouldn't pay for it. She changed the prescription to an equivalent but same kind of medicine. Walgreens filled this one. My insurance would have paid for the other but Walgreens still claims they didn't.
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December 2023 by Dr In process
The girls working in the pharmacy jat a punch of trainers and they're a punch of lies on pplDon't go there stay with cvs ??
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October 2023 by Ron Obenchain
This Walgreens is the worst! Every time I c9me in for a prescription they never have it ready and it's always wrong! I get messages saying they are ready and they aren't! Came 8n twice for one and still wasn't ready
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August 2023 by Bryant P.
Store is OK but the pharmacy is worst my eye drops called in on 8/16/23 went in on 19th to get them said be 4 hours before filled wow so left return today to get them was told they don't have th3m in so be Monday before can refill from there wearhouse I'll just have th3m sent to a different pharmacy not Walgreens the employees are very rude
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July 2023 by Jenny Jackson
Placed online order waited 1hour and 15 minutes. Should of been ready in 30 minutes. Waited outside for 20 minutes called store to see if it was ready, person told me it was just bagged up. Waited 20 more minutes for the text message and it never came through. Went in to find out that no one scanned it so it would send me a notification. My advice don't oder online,if you got the time go in and get it. Oh then I had to bring my online order out and load myself.
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July 2023 by Peter Smegma
Day 2 of not having my medication because they won't answer the pharmacy phone. Taking my business elsewhere.
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July 2023 by Tee Kay
It's OK. Good selection of various products.
It's Walgreens.
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April 2023 by Life Nuggets
Some people are just pure evil and no amount of education will make them better..After being prescribed antibiotics for my baby I went to the Franklin and Wonju St branch to pickup the medication, however they were closed so I was told instore that I could pick it up at Brambleton walgreens.Just to ensure that it was received I called the Brambleton walgreens and spoke with the Registered pharmacist on duty, she told me the prescription was not received which means the Doctor did not send it over before Wonju branch was closed. I called the Doctors office to find out what was happening because before i left the nurse confirmed that it was sent, On the call the nurse again confirmed the exact time it was accepted by Walgreens. I called back Brambleton walgreens with the Doctors Office on the line to speak with them, this time I spoke with Kerra the pharmacy technician who, even before speaking with the doctors office checked the child's account and saw the prescription.I went to the drive thru at Brambleton to pick up the medication and was met with the nastiest of attitude from both the pharmacist and technician. I asked if there are any side effects to look out for in the baby, and it was another nasty attitude from the pharmacist who had lied to me on the phone. I told her with that attitude I was not comfortable with them mixing medication for my child to ingest. I always follow my gut feeling, I left without taking the medication. These two people are doing the public a disservice.
