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September 2023 by Pate Mears
My husband and I were so pleased with the way Raymond Anderson of the Collision Center fixed our car. The car was in a bad hit and run accident and was smashed in so badly on one side.He is the best plastic surgeon for cars that I have ever seen. He is honest and honorable and truly exhibits customer service. He cares about his customers and his finished product. You will be pleased to work with he and his team!Service: Auto body & trim repair
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August 2023 by Micaela Trumbull
This place sent wonderful driver Roscoe via AAA when my car died on I-64. AAA calls were terrible, 1st one insisted I was in Richmond CA, 2nd one took 40 minutes to straighten it out. By then it was dark. Roscoe immediately made sure I was safe in his truck, towed car to repair shop near airport, kindly drove me to airport rental car so I could drive 1 1/2 hour home. AAA has never sent a review link to me (no wonder), please believe these folks are the real deal.
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August 2023 by Han Siregar
The second time I have VA State Inspection with Mobile Repairs and both are excellent experience, reliable, on time service
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August 2023 by Alyse Brockbank
We take all 3 of our vehicles here for state inspection and repairs. Very honest and good work!
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July 2023 by David Keeton
Family-owned by the Smart family. I've been taking my vehicles there for years. Complete auto service, towing, and body repair. AAA approved.
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June 2023 by Lucy Jalin
I was stuck on the side of the highway in the middle of the night by myself, and am so grateful for the help I received from Mike and Rosco for towing. They went so above and beyond the call of duty. Mike was so kind and compassionate on the phone and made me feel reassured that someone cared and would help me in a tough situation. Rosco came and diligently loaded up my car and helped me find a well lit park and ride to safely wait for my husband to pick me up. I felt so supported and cared for as a fellow human being, and because of their kindness and willingness to help me, my family and I all safely got home. They are truly phenomenal people!Service: Car towing
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June 2023 by Chloe Metz
My sister and I are super grateful for Mobile Repairs.Big shoutout to Alvyn who went above and beyond!
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February 2023 by Jelena H
They really care about the service they provide. The dealership messed up my oil and filter change, but Mobile Repairs fixed it with ease. And their courtesy checks are very thorough.
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February 2023 by forest hill
Great service, very quick arrival. Allen the driver super nice guy, very helpful and informative.JT, Richmond, VAService: Car towing
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January 2023 by Karyn Keuther
Great job. Able to quickly get an appointment. Work was done in about an hour. Would go back.
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March 2022 by O K
These people are absolutely amazing! I would give 10k stars if I could. They went above and beyond to perform repairs on my prius. I need a new Catalytic converter installed because mine was stolen.Stephanie was very patient dealing with my insurance, and answering all my questions. They repaired it fast and communicated well throughout the process. The shop developed and installed the shield to protect the cat from any future attempts.Beautiful work! Thank you for being honest and reliable!
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March 2022 by Beth Lang
RIP OFF ARTISTS!!!! But.. since they are associated with AAA, you have no choice but to use them. However, be prepared to get ripped off.Tech came out to my home and REFUSED to jump my battery and said that to get my car running I HAD to buy a new battery. My lights had been left on overnight and my battery was only 2 years old. I didn't have a choice but to hand over my credit card to the unethical technician sent out by Mobile Repairs. When I attempted to call and speak to a supervisor, I was hung up on.Again, you have no choice, they have somehow gotten the AAA contract - just be prepared to be ripped offService: Battery
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January 2022 by Cherokee Page-Roca
I needed a non emergency tow. I waited nearly 5 hours. I called twice in that time to know what’s going on, just get some communication.. When I asked for a discount for it taking so long and me having taken half a day off for it, they refused and actually increased the price! The manager or boss or owner did it. Bad experience! Bad business.I get being busy because of covid and labor shortage.. but the lack of communication and the switching of prices is unfair.At least the truck driver, Bryan was a kind fella.
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January 2022 by Debbie Agee
Wonderful personal attention to details of car care. Highly recommend use of their services.
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December 2021 by Gregory Abernathy
Absolutely horrible.No other way to describe it. I waited five hours on a Monday at mid day. The driver was excellent, but the phone rep was incredibly off-putting and the wait time was just unbelievable.Do NOT use these people. There are too many others from which to choose.Service: Car towing