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July 2025 by nikhil davis
I went to get passport application submitted for my child (including photo), appointment was at 11, I was out by 11:08 well worth the 10 minute drive.
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August 2024 by Sylvia Thomas
Such a great post office - above average service! Worth the drive the extra few minutes for a quality experience!
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August 2024 by mohammed Al-ani
Couldn’t have asked for better customer service.
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April 2024 by Rohit Joshi
Outstanding service! Today, we visited the Rockville post office for my son's passport appointment. Despite my error in scheduling it for tomorrow, the staff member graciously accommodated us and swiftly processed the application. Processing was completed in 10 minutes. Thanks to her quick action, my son won't miss a day of school tomorrow. Grateful for the exceptional service! ?
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December 2023 by Paul King
Excellent service
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August 2023 by Billy Durie
Worst office I have ever dealt with had a item that’s been at post office for 3 days and still hasn’t been delivered and try to call and no answer or they take phone off the hook and get busy signal and postal wants more money
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June 2023 by shahid muhammad
excellent job. specially THANKS EBONY.
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December 2022 by Kerri Pritchard Swaim
After having 2 other passport appointments cancelled at the Ridge Branch due to "staffing issues", I decided to make the drive out to Rockville. Great decision! I was in and out in 20 minutes.
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July 2022 by geetanjali bendale
Great place. Went for baby passport and the process was quick and effortless if you come prepared.
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March 2022 by Tina Robinson
Everyone always gives great customer service.
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April 2021 by Alan Williamson
Perfect experience with passport services. The lady that handled me truly gave the USPS a warm and welcoming face. Support your local post office.
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March 2021 by Vernetta Speaks
My mail carrier threw package in the middle of my driveway. There was nothing blocking him from putting it on the porch or even the sidewalk. He threw the box so hard, it busted the top of the box. Totally unacceptable.
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October 2020 by Nelson Stammer
The lady at this post office was able to squeeze me in to get my son's passport application submitted. She was very nice and was able to accomplish this quickly. This post office took care of me when the Ridge Road post office had to cancel my passport appointment with 3 hours "due to lack of staffing". I wish I could tell that to my customers... "Sorry, we are unable to help you because of staffing issues". I would avoid the Ridge Road Post Office when trying to complete a passport application. Thanks Rockville USPS for helping me out.
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March 2020 by Jennifer Wilkinson
We recently had an appointment to apply for a passport for our minor (15 year old) son. What a positive experience! We were in and out within 15-20 minutes. The postal employee who helped us was pleasant, efficient, polite, and helpful. She took his picture, processed the forms, and communicated with us about the process and timing regarding obtaining his passport clearly and well. I highly recommend this Rockville, VA post office location.
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August 2019 by Glenn Boutillier
Open early and the workers here are super helpful!
