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August 2025 by Tiffany McLeod
I really appreciate the team members at the CVS on Franklin St in Rocky Mount. I would've gave 5 stars but on two occasions I have come before their scheduled close time and the gate at drive thru has been closed, the one time I walked in they were all closing up 5 minutes before the scheduled close time. I had to wait till the next day to get my prescriptions, which would've been alright but my insulin is kinda important in my everyday routine. Other then that its as close to perfect as your gonna get.
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December 2024 by Freda Nichols
They have never failed me. Photos turn out great and when something is not right they are quick to fix the problem.
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August 2024 by Burgundy Booher
The location itself is fine, but there's no way to reach them by phone. All calls are sent to voicemail with a promise that they'll get back to you quickly, but they never seem to contact me. In this area, it's not ideal to have to drive all the way there simply to ask a question.
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January 2024 by kenneth jones
Best drug store in Rocky Mount VA.
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November 2023 by SB
Something change in the last year and it's became awful. Slow, losing prescriptions and all sorts of other issues.
What happened to the nice people that were there before?
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November 2021 by Stephanie Melton
people at the pharmacy are slow,dumb and don't know what they're doing at all messing up all the time.
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November 2021 by Douglas Holt
I would go to 0 stars if I could CVS has now gone to virtual service in India you can't get anyone local to answer the phone or questions CVS should be ashamed at the lack of service to the customer ASHAMED !!
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August 2021 by Google user
Kim and Christy in the pharmacy on 970 Franklin Street are awesome. Them and their employees are very helpful and pleasant.
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June 2021 by Jennifer Jones
Kim and Christy in the pharmacy on 970 Franklin Street are awesome. Them and their employees are very helpful and pleasant.
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November 2019 by Randy Fellows
Very personable and courteous. You can tell they have your best interest in mind.
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October 2019 by Tara Meeks
I don't know why this store has two low reviews because I would rather go here then anywhere else! the staff are very friendly, and take time to answer your questions. They always have our prescriptions in stock when we need them, and have my prescriptions ready when they say they will. I even prefer it get my flu shot here then at a doctors office or other pharmacy. Love this store!
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March 2019 by Destinee Nelson
I always come here to pick up my prescriptions and use coupons. The pharmacy is always friendly and their service is fast. They also have great prices and really good candy.
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March 2019 by Frances Best
A fairly large CVS and has everything you could want or need from a pharmacy, and the staff is super helpful!
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March 2019 by Kaylyn Hill
I initially choose walgreens as my pharmacy because they opened an hour earlier and I would be able to pick up prescriptions on my way to work. After the second month in a row I've already switched back. They were only able to fill half of a prescription both times I visited and when I asked if they could keep a sufficient amount in stock since I would be filling it each month they said it wasn't possible. I understand not keeping a rarely prescribed medication in stock unnecessarily or a popular medication running out occasionally but it's ridiculous that they can't order more until they are actually in the process of filling my script. At CVS I didn't even have to ask if they could keep it in stock, the first time I picked out up they asked if I planned on filling it again and promised they would keep it in stock voluntarily. I had numerous other unnecessary delays filling at walgreens. Love the convenience of the app and the hours but its not worth the trade off in service.
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February 2019 by Sam Barnes
work for the people not yourself