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July 2025 by Eileen H
My husband and I just purchased a dining room set at Crafted. Our salesperson , Katherine was great and very helpful. The staff is wonderful here and the showroom is filled with the most beautiful furniture! Highly recommend Katherine and Crafted.
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May 2025 by M Tucker
Katherine at Crafted was very knowledgeable and knew exactly what we wanted. Refreshing to have someone that could answer our questions but still gave us space to shop.
Jonathan, Adam, & Tim delivered or items and set them right in place. With two guys carrying our furniture by hand and one watching, you don't have to worry about dents or scratches.
Great job Crafted @ Virginia Furniture Market.
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April 2025 by Alison Sherman
If you appreciate woodworking craftsmanship and amazing customer service, Crafted is the place to go.
Katherine's expertise made our experience top notch!
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April 2025 by Jeannie Eanes
Virginia Furniture Market Crafted is an amazing store. The furniture is beautiful and very well crafted. I was pleased with the prices given the quality of the wood work. Katherine Barron assisted me with the purchase of a beautiful dining room table. She was very friendly and knowledgeable. She was pleasantly responsive to all of my questions while in the store and also during follow up inquiries over the phone. I would highly recommend stopping by this store to check out the beautiful furniture and speaking with Katherine.
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April 2025 by terri doss
Kathleen Barron helped us this evening with furniture. She is very passionate, encouraging, great at listening and understanding what your needs may be, very knowledgeable about all furniture in the store and items they have on display, and awesome helping design your room. Unfortunately, we had a house fire that destroyed everything, and she came up with a plan to come in stages so we were not so overwhelmed at one time and always made sure we were completed satisfied with our purchases. Thank you, Kathleen, so much for your help!!
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April 2025 by David Gay
Dealt with Katherine at VA Furniture Market. So many great options and she took the time to answer all questions as well as point out the best features of the solid wood bedroom sets under consideration. We felt we got a very fair price and cannot wait until our new MBR set arrives.
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January 2025 by Sarah Walden
Go see Katherine. Knowledgeable, friendly and efficient. Great experience!
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June 2024 by D. Hall
Awful place to shop for furniture. Currently waiting for furniture my wife and I ordered at the end of March. Everytime we call it's always the same answer "I see the order it is in production" when I voiced my concerns of how I am paying for furniture I don't even have yet, the employee stated "I dont have time for this" then proceeded to hang up. The sales person we delt with was very untrustworthy and as we are finding out not forth coming of information that we misinterpreted. I know that's not their fault but he obviously knew and wasn't kind enough to explain that the sale going on at the time did not include the crafted store. If/when our furniture arrives I will update on the condition it arrives.
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June 2024 by Janet Schell
My husband and I are extremely pleased with the customer service and the quality of furniture at the Virginia Furniture Market Crafted store. No high pressure to buy, but very accessible when needed to answer questions. We shopped at other furniture stores, went back to the Crafted store, and continued to receive outstanding customer service. We are impressed and recommend checking out Crafted before buying furniture if quality craftsmanship matters to you. Thank you Stacy, Michelle, and Randy.
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June 2024 by Marvin VandeLinde
Kathryn was great. She was professional and called when she said she would.
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May 2024 by CL Wendt
Beautiful furniture, professional sales and design team, caring movers! Michelle (designer/sales) was great to work with as well as Randy(mgr). Austin and Travis handled the move and installation superbly! Highly recommend this store.
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May 2024 by irma bernal
This place has beautiful furniture and really nice people, visit this store in first place if you want to buy something
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May 2024 by Deborah Saunders
1st time in the store. Super impressed. High quality solid wood furniture at affordable prices.
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May 2024 by susan woodie
I was very impressed with the quality of furniture they carry. The sales specialist, Katherine Barron, was extremely helpful. She spent time with us and her knowledge and experience about their products was evident.
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May 2024 by Sherry Meck
Stacy assisted me with my purchase of a bedroom suite. He was pleasant, patient and very informative.
