July 2019 by Jamie Hall
This is by far the worst company I have worked with in my professional career. From the time we received our proposal and paid for the equipment it took almost 7 months to install. We never received updates and constantly had to call and email to know the status. Then when they went to install, we were told we didn't have the correct electrical hookups and had to spends an additional $6K, in addition to the $14K we already spent for equipment and installation, to make sure the cameras got electricity (on the areas that they came out and inspected when they gave us our proposal). Since then, one of the camera's has never constantly worked, they placed the monitor in a location where it could not be seen and then charged us extra to move it, and I have asked the President Larry Flohr to call me personally multiple times and he has outright refused. Not to mention, the reason they gave us for the cameras not working was because we have trees on our property. Mind you, these are the same trees that were there when we received our proposal and they told us the locations would work.
Now, over a year and a half later, I still don't have 2 out of 4 cameras working and they refuse to give us the password to the camera system that we purchased!!! Do yourself a favor... DO NOT USE THIS COMPANY!!!