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April 2024 by Cory Dalton
My wife and I had a great buying experience here. Jared worked hard for us. Great service
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April 2024 by William Arrington Jr
Really enjoyed how Mr. Brinkley walked me through the process of making the decision on which mattress to purchase. Thank you Jared.
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April 2024 by Rodney Carter
Jared was very helpful with my wife and I’s search for a new mattress! After much discussion and every question answered we decided to make a purchase! Very helpful and very informative!!
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April 2024 by Wilma Windsor-cude
Jarod was very pleasant and knowledgeable on the products I purchased I would definitely recommend mattress firm to friends and neighbors thank you have a blessed day
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March 2024 by Mary Hess
Mark is very helpful and listens to the needs of his customers. Would recommend.
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March 2024 by Melissa Batman
Very friendly and so very helpful!! I highly recommend this Mattress Firm!!
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January 2024 by Troy Harding
Mark did an AWESOME job! I would highly recommend buying a mattress with him!
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January 2024 by Corine Ritter
Jared was an amazing sales rep. He was very knowledgeable and helped us pick out our perfect new mattress! I would highly recommend them to anyone looking!
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December 2023 by Elias Adely
Jared gave us the best shopping experience being the only one working. He answered all our questions and provided us with the best options. We’re extremely grateful we got to work with him!
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December 2023 by Peggy Smith
Jared worked with Charles and Peggy to get a mattress replaced. Wilber H made the delivery. We were pleased with both Jared the sales representative and Wilber the delivery person.
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November 2023 by Francesca B
Jared from Mattress Firm's location in Ruckersville was nothing short of amazing. While "heroic" is not generally a term that comes to mind with mattress and box spring purchases, it certainly was the case yesterday.My granddaughter was born 5 weeks prematurely, and was coming home THAT VERY DAY from the hospital with an exhausted set of new parents -- when we discovered an emergent mattress & box spring situation rendering them unusable.I needed to find something that was reasonably priced, but an excellent product -- that I could purchase and take home within a few short hours, by myself, with a U-Haul cargo van.Jared stepped up immediately, listened patiently and in earnest to the situation -- he was professional, courteous, affable and approachable, informative and honestly transparent -- working with an exhausted grandmother who'd been up all night and driving all over the place, trying to Make It Happen Cap'n in a very short timeline.Result? The perfect, high quality mattress & box spring at a reasonable price.But it doesn't end there...he assisted me with getting a very heavy product into the U-Haul, and then was kind enough to let me borrow a rolling cart to make it easier for me to wrestle the thing into the house and bedroom. I said I could leave an ID with him, so he'd feel confident that I'd return it as promised, but he said he trusted me. Without that cart, it would have been impossible to get that heavy mattress into the house....and that's is what good old-fashioned CUSTOMER SERVICE looks like. I did not encounter any measure of assistance anywhere else that day which can compare to Jared's kindness and sincere & sympathetic effort to make my day better.Thank you so very much Ruckersville Mattress Firm and Jared -- you need more like him on your roster!
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October 2023 by Kathleen Rigney
When I came into your store today I was quickly greeted by Jared. I told him what I needed and he was on it! He meet all of my needs and more! Excellent customer service and the best experience I’ve ever had buying a bed. Thank you Jared, I’m forever grateful!!!Kathleen Rigney
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October 2023 by Edie Swetnam
Jared and Mark were very professional, knowledgeable and patient. Looking forward to sleeping on our new TempurPedic mattress tomorrow night. I would definitely recommend the Mattress Firm in Ruckersville, VA.
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October 2023 by Ted Landrum
Very smooth approach looked at a mattress or two the wife got there and a mattress was picked out and away we when home fore dinner. I thought man that was easy 5 star service.
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September 2023 by Sarah Hardy
Mark was so amazing and helped me pick the perfect mattress. There was no pressure to purchase and is was so knowledgeable about the different mattresses. I also love the fact that there is 120 day tryout. With a small fee to switch to another mattress.
