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“We are THRILLED with Natural Pet Essentials. The other pet store we have been dealing with is under new management and they let us down at the last moment by ordering the wrong food for our cat, Mimi, when we were down to our last 3 cans. However, NPS saved us! Emily and Lydia were both lovely to work with and they had just what we needed - Lotus Just Juicy Chicken Stew - and gave us a case discount, which we appreciated. They also have some great freeze-dried chicken cat treats I know Mimi will love and they hope to have the Bravo cat treats when they are available again in mid-September.We were so happy to learn that Kim still owns NPS because we worked with her for so long and trust her to be there for us when we need her.All in all, such a happy coincidence that landed us right where we belong! They say every cloud has a silver lining - and NPS is ours. Hooray!Annie, Mack and Mimi Rowe, Madison, VA =^o^=”
“We adopted a very sweet pit bull from here last night. He as adapted very well in 24 hours. And we’re very pleased with him. This shelter is amazing and so is the staff. They were all very knowledgeable on all the dogs they had. If someone didn’t know about that specific dog another one did. They made me and my daughter feel very welcomed last night! Will be recommending them to everyone!”
“It was my first time taking my dog to the grooming and I was very content. Chloe C showed her expertise by cutting my dog’s hair and cleaning her teeth. My dog’s hair was fluffy, smooth, and had the perfect length. This has been one of the best haircuts my dog has ever had.”
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“Mrs Rachel is a great employee very informative loves her job and as a customer I can really appreciate that... Plus I'm not used to a woman knowing so much so you go Miss Rachel....”