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February 2024 by John B.
We had a major drivetrain failure with the whole circus on board during winter weather (Dog and baby), this gentleman arrived for a tow in minutes and was able to help us get to a rental to carry on with our trip. He found uncommon parts and had the vehicle repaired in unbelievable time. As a professional diesel technician, I can assure you this is the only shop that will work on my vehicles going forward. Trustworthy and reliable service is hard to find these days.
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February 2024 by Ramona Parks
Cline's Auto Service & Towing LLC was the service that came and towed my car last night. You couldn’t ask for a more kind, caring, professional group of people. They also changed my oil a few weeks ago whenever it snowed and he came out and helped me clear off snow from my vehicle. I highly recommend Cline’s for all your auto needs.
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January 2024 by Dee Gordon
Great service, Very nice people and a great mechanic on duty. Mr. Will Hostetler. Thank You for the great service on my vehicle's. I will continue coming there for all my services in 2024. Thank you guy's. Happy New Year.
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December 2023 by kharizza empedrado
Billy was very kind and helpful towing us and changing our tire after we got in an accident in the middle of the highway. He got to us very fast and even recommended where to fix our tire as we are from out of town. Would definitely recommend him!
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November 2023 by Shannon Richardson
On the way to a critical job, my 2017 Ram lost a front wheel bearing, leaving me stranded just outside Rural Retreat VA. I called Cline’s and they had a tow truck to me within 20 minutes! Amazingly fast and responsive service. Billy explained that there was some collateral damage due to the bearing failure and he could get me back on the road pending parts delivery. Parts came in quickly and I was back on the road in a very short timeframe. Can’t say enough about how well I was treated and the superior quality of the work. Billy and his team at Cline’s have earned my highest endorsement!Services: Auto brake repair
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October 2023 by Adam Bost
Billy was amazing by providing professional and timely service. He was very communicative, provided options for us, disclosed pricing upfront, and was all around friendly and personable. It's never fun to brake down, but we really appreciate finding honest and friendly folks to help us.Service: Car towing
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September 2023 by Holly Dougherty
Cline's towed our vehicle from when it was broke down on the Interstate and fixed a difficult problem. We were able to finish our trip to Florida and return to Virginia with no problems. They were so friendly and went out of their way to help us. I highly recommend this business.Services: Auto engine diagnostic
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August 2023 by Brittany Norwood
Amazing team and fantastic customer service. I definitely trust them to make sure you're safe to hit the road or to explain what needs to be done!
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July 2023 by David Yeargan
Outstanding service! We got stuck in Rural Retreat from Tennessee with a dead battery on a weekend. They got to our location within 15min, diagnosed the problem and hooked us up with a new battery for a very reasonable price! Super nice employees - would recommend to anyone!!
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July 2023 by Jennifer Mosier
Billy Cline worked me in on short notice for an emergency repair that saved my day. Fast service, friendly people, and a fair price. I could not have asked for a better experience. Thanks!
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June 2023 by Michael L
It is hard to put in words how truly wonderful Billy and his crew is. We broke down on the interstate and was able to make it the exit with the help of the sheriff department who then made a call to see who was best in the area and @Clines was the name given to us. Our car had to be towed to a dealership 80 miles away and without a single hesitation Billy said he can take us. Not only did he take us he dropped us off at a hotel near the dealership. Southern hospitality at its best. Thank you @Clines and Billy you made a terrible situation so much better than it could have been.
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June 2023 by Kallie Hayton
I was told they would be at their shop in 30 minutes to mount a tire. Then a little while later someone else called and said it would be a few hours. I do not recommend using them
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May 2023 by Melody Ayres
Last fall our RV's engine seized and we were stranded in VA and we live in the Myrtle Beach area. The only mechanic in the area that was willing to replace our engine was Billy at Clines. In addition, while replacing the engine he noticed that the our tires had dry rot and gave us the option to have him replace all or some of them. The prices were reasonable, and the service was exceptional. He kept us informed every step of the way and even called after we picked it up to make sure we made home ok. Great business....Service: Tires
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March 2023 by Sandra Brann
We purchased a van through a private sale in Virginia. Unfortunately we didn’t get very far and it broke down. Cline’s auto service safely got the vehicle off the highway. Cline’s Auto service quickly assessed the van and reported that the engine was indeed seized. We weren’t sure if we would put a new engine in the vehicle. They were so incredibly professional and kind yet politely said they didn’t think it made sense to replace the engine. But without any pressure he allowed us the time to come to the realization we were not sold a vehicle that was worth the $3000 we paid. He kept that van on his lot for greater than two weeks while we thought about what to do. I called today to say we would scrap the van. He called me right up to be sure I gave permission to scrap the van. He said I didn’t want you to feel bad about the purchase but said if he was at the sale he would have said it wasn’t worth $300! He eased my mind that we made the right decision and cut our losses and took the van away for us. I’m in Maine but felt the hospitality from Cline’s Auto Service & Towing.
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January 2023 by Ryan Louk
We were on our way home from Tennessee and our water pump on our truck was bad causing it to overheat and smoke. We are so thankful to have found this shop. They got us in and out. Very down to earth and sweet people!!
