-
December 2023 by 1terresarussell
The hours online state that they take lunch from 130 to 3. I am here at 12:30 to mail a package and they’re closed! What a waste of time and this place has the worst hours available ever! I left work early to get here before they closed for lunch and will not be able to come back. I hate this place.
-
December 2023 by Tom Bakersfield
I usually don’t review anything but I ordered a package from GoRuck and it was priority mail , and it said in transit for awhile I opened two cases on it about where my package was and the first time , they closed the first case with out even speaking to me and the second time it closed because it said delivered we got the package off my porch right away and it was empty and broken with the contents missing and I try calling because it says open at 9 and no one is answering the phone but I believe some one at usps either stole my stuff in my package or knows something because I spoke to some one at usps not localNumber and they said they are suppose to leave a note or mail if the package is open so I don’t k ow what thievery is going on but I don’t have a lot of money and take my packages not arriving or stolen seriously. ? ? and I will be going to the office if it happens again because like I said I’m a poor or broke person as is spending money on Christmas presents for people and then this happens where my stuff is stolen and we got the package right away at 4:06 off my porch and it was missing the stuff inside not cool ? .
-
December 2023 by Jon Noble
Very helpful, and good about following up with issues
-
May 2023 by Maria T.
This is a busy area! Off Route 207 and interstate 95, there are a lot of trucks to dodge here! But this fairly new, modern post office serves the community of Ruther Glen in a breeze. You may have some longLines at lunchtime, but I was in and out like first class delivery! It was rather spacious, clean, well-stocked. I love the postal system! It's history, the colorful post offices all over the country, and meeting the postmasters all intrigue me! Ruther Glen is an unincorporated community that's serves about 16,000 folks! This post office has odd hours: M-F 9-4:30 closes from 1:30-3 for lunch - haven't seen a post office that closes that long for lunch but good for them! Sat. 10-12.
-
December 2022 by Cindy Middlebrook
Ridiculous!!! Mail carrier blows by my mailbox and the next four on my road without stopping on a weekly basis, and I'm expecting stuff so i know she just ain't doing her job. She puts wrong mail in our mailbox, we never get our packages or bills on time.
-
June 2022 by Elkins Dahle
Very nice post office. They have all size boxes and large envelopes to mail big packages and large amounts of paperwork, photos, documents, etc. They also have mail deposit boxes inside and outside the building so you can mail whatever you want after hours also. Everything is nice and clean.
-
May 2022 by Arcadia S.
Decent little USPS, for what it is, which is a small, rural post office serving Caroline County. Anyone you're likely to encounter at the window is sure to be friendly, knowledgeable and helpful. Of course thats if you happen to show up when they're actually open. My biggest gripe with this post office, and the most surprising thing to many people I run into here, is how much of the day they're closed. So I am doing all of you a favor and including hours with my review.
-
April 2021 by Madison Korelko
This is the worst postal service we have experienced. Our mail arrives weeks late causing billing issues. Aside from that, the mail deliverer doesn't even check to see if someone is in the building to sign for certified mail - they simply put the slip of paper in the mailbox.
-
January 2021 by Jemal Cheatham
This is the worst postal service I have ever received in my life. Mail takes too long to come, if it comes at all! There needs to be managerial change to bring in a team that can manage that branch effectively and efficiently!!!
-
October 2020 by Corey Akers
I needed assistance with a missing package today, so I called this post office. Surprisingly, I had no wait time for my call to be answered. Karen answered my call and was very friendly and helpful. Although my issue was not resolved, it was a pleasure discussing with Karen about my options
-
September 2020 by Tamara Cook
Often I receive mail not addressed to me. If I put it BACK in my mailbox with a message saying, “Delivered to wrong address” it arrives BACK at my house or never leaves my mailbox.. i have tried taking it to the post office and it still shows up at my house (it does not have our street name nor OUR FAMILY NAME. Ultimately I end up delivering the mail to the correct address myself.Today, my daughter had a package delivered. It was squeezed so tight into the mailbox that both my adult kids had to go wrestle it out of the box instead of the mail person delivering it to the front door since it did not fit the mailbox.I understand the occasional mistake, but this is deliberate laziness or a desire to be obnoxious.
-
May 2020 by Andrea Woods
PO does not register / scan a piece of Priority Mail when they receive it and although you hand it to the person at the counter and you are within the deadline requirements, the item frequently does not get scanned to even acknowledge that they have possession of the mailed item until the next day!! Service is awful!!In addition, I have been told that they cannot / will not drive down our street and driveway to deliver packages and since there "is no secure location", carrier doesn't even bring them to our mailbox location (consolidated spot for street area). They just leave a note sometime in the next day or two. If it wasn't for informed delivery, I would never know I had a package for couple days.
-
May 2020 by Ryan Feagin
This is honestly the slowest USPS office I've ever dealt with. I dont know where the error is, but it shouldnt take 7 days to get a package from Richmond to Ruther Glen.USPS needs more accountability.
-
May 2020 by A Woods
PO does not register / scan a piece of Priority Mail when they receive it and although you hand it to the person at the counter and you are within the deadline requirements, the item frequently does not get scanned to even acknowledge that they have possession of the mailed item until the next day!! Service is awful!!
-
March 2020 by SpartanScott
Many times I was expecting packages and only to find the carrier had left a notice saying "No secure location"Just wondering why...I was home all those times.Then to find out they are closed from 2 to 3 pm.???
