Food City is a locally owned grocery store chain serving communities in Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama. Based in Abingdon, Virginia, the store is known for its strong community focus and commitment to providing value through high-quality products at affordable prices. Customers appreciate the friendly, hometown atmosphere and attentive customer service, with staff often going the extra mile to ensure items are stocked and available. The stores are consistently clean, and the produce is fresh, making shopping a pleasant experience. Food City offers a variety of conveniences, including pharmacy and fuel centers, as well as curbside pickup and home delivery options, catering to busy lifestyles. Many customers enjoy the food court, which features homemade-style meals, a bar, and a menu cooked to order at fair prices. The store often runs great sales, especially on popular items like soda, helping shoppers save money. The store also provides fresh chopped meats, seafood, and other specialty items that are hard to find elsewhere, often at affordable prices. Despite some concerns about pricing in areas with less competition, many customers feel Food City offers the best prices, variety, and customer service in their community. However, there have been some negative experiences, including reports of verbal harassment and threats, and concerns about safety. Overall, Food City is viewed as a friendly, convenient, and well-stocked grocery store that prioritizes customer satisfaction and community needs.
Coming home was made even nicer after a stop at your deli/hot food section! The gravy tasted like my Mom made it! The biscuits perfect. All of the items we purchased were just great. The chicken strips, all of it! 5 stars staff at Food City! June 18 -20th.
September 2025
The lebanon food city gets five stars St Paul's food city three stars
August 2025
Much nicer store now with expanded items,just wish the produce was better quality.
