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November 2023 by Nickole Toler
Great customer service! We have been coming to this store for over 3 years and Christina has always took good care of us. She is well knowledgeable about the phones and the company. I like that she listens to her customers needs and wants.
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October 2023 by Dave Townsley
Christina was awesome helping me with my upgrade.
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July 2023 by Tina Lewis
Wonderful customer service very professional fast and efficient. Thank you ladles
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July 2023 by Pay Dro
The store representative that had apparently been there for 3 years consistently asked me questions about why i needed a physical sim replacement instead of resolving the issue she was very rude not saying please thank you or your welcome and said i couldnt switch phones unless the imei number was changed on the account but you can clearly see im using a s22 ultra in the photo posted but the imei on the account goes to an iphone would only recommend going there for a quick transaction nothing more
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July 2023 by Eric Smith
Great job Christine. Thank you. All customer experiences should be this way.
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July 2023 by Tajuan Waller
Great services and they was very patient and fix my problem immediately
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July 2023 by Kaylynn Wilhelm
Great people and fast service
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December 2022 by Buttafly Chavis
The store manager was very knowledgeable and helpful with a very can do attitude. The only store I will visit.
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December 2022 by Hilda Sanchez
The store manager was very knowledgeable and helpful with a very can do attitude. The only store I will visit.
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November 2022 by Georgia Ferguson
The service person was very helpful she told me what I came into the Store for I'm so happy that I went there and did not go to any place else that day.
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November 2022 by Kay Thompson
Encountered the rudest manager who knew nothing about customer service. She argued with me and all I wanted to do was bring my old phone back. I’m glad she wasn’t there when I went to buy a new phone or I would have shopped somewhere else! It’s sad when a manager has not been trained well.
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November 2022 by Kay T.
I just went back to this store to return my old phone. The guy I had been working with was gone. The manager was the rudest person that I have ever dealt with. she argued with me and was downright nasty. All I wanted was to turn in my old phone. my phone is on my sons plan and I've bought 2 phones without him. I had his pin etc. she was terribly rude. she finally did what I asked her to do. I will not visit this store again. She needs some training in customer service.
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October 2022 by Billie Webb
Very happy with professional service. Attended to me in less than 5 min. He was very nice & took care of the service I needed. Thank you!
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October 2022 by Garth R.
I have a factory unlocked Moto one 5g. I brought my phone to at&t 5 months ago. 5g never worked LTE speed only. My SIM stopped connecting to towers in my area. Customer support sent me to this store where the SIM was changed to a new one. Cellular connection dropped after an hour and returned to previous state of not connecting to towers. Customer support had me hard reset my phone (which I knew wouldnt work). Now I'm starting my phone from scratch. I go to store today and I'm told my phone must be carrier locked, and its suggested i buy a new at&t phone. Give me a break. So, Im switching to Metro later today as I've never had a problem with cellular OR 5g connectivity on T-mobile towers.These are my only experiences with at&t and this store. Customer service sends me to the store who tells me its my fault. I have a degree in Network Administration, I am not an expert at all, however i have been developing android software for many years. Ive used every major carrier and have never been brushed off so bad and left with the same questions I came to answer. I don't think its ignorance I'm a prepaid customer so hope its that im not a profitable customer and isnt general apathy and laziness.
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September 2022 by Duane Yuhas
The friendliest staff, direct, efficient and friendly. Customer service is amazing. Caring and committed to being the best for their customers
