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October 2023 by Steven R.
This hotel is the grossest hotel I've ever stepped into...The entire hotel smells like cigarettes and especially the rooms it's horrible!!! I will be lucky to not walk away with bed bugs!!! Stay away from this hotel at all costs, it's disgusting
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September 2023 by Wendy J
Stayed here for 3 weeks. The reviews that say it’s outdated & dingy are correct. The hotel overall needs updates. The halls smelled weird, and the workout room was hot and musty smelling. The guest laundry only had 1 washer & 1 dryer & was never available we went to the laundromat in town. The bathroom wasn’t so clean .There was trash all in the grass in the back parking lot. That was sad to see. The positives about it are the shower pressure was amazing. And the water was nice and hot. The bed was very comfortable. If they updated the carpets and furniture gave it a cosmetic overhaul it would be decent. The one front desk lady heather I think her name was she was very nice! And the housekeeper she always made sure we had what we needed. And asked if we needed anything.
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September 2023 by Tony Reed
Well what can I say about the absolute worst experience in hospitality I have ever had in my 30 autumns on this planet earth. Upon walking into what some could say would be the perfect beginning to a blockbuster horror movie you are immediately greeted with a lobby that looks as if there was a western shootout with a garbage truck. Trash everywhere. That should have been the first red flag, but alas, I had just finished a 17 hr drive and was eager to overlook it. Out of the corner of my eyes I thought I saw vermin crawling in and out of the shadows. I just shook it off as I walked to the desk thinking it was nothing more than mere hallucinations from lack of sleep but boy was I wrong.When I made the long trek to the second level I couldn't help but notice there were multiple people drinking and staggering around like they were tweaked out on more than coronas. I attempted to lie down and just catch even twenty minutes of sleep but the smell of trash, noises of little creatures scurrying about and what seemed to be a celebration of who knows what at two am kept me awake. As soon as I hit the sheets, I was itchy. They must have been washed in straight poison Ivy and r 12 fiberglass insulation because I started dancing like a June bug under a magnifying glass immediately after lying down.The worst was yet to come. As I lay in suffering incomprehensible to the first world nations I began to hear the horrific sounds of a woman screaming. and a man saying things I can only hope never to repeat. meanwhile on the other side of me there was some really bad shaking and rocking and after confirming it was not a earthquake with a 9.5 scale I got my stuff on and left. When i went to the checkout after 1 hr of being there I was not surprised at all, I could not get a refund. Someone call the board of health, the w h o and the mayor of salem. that place needs to be demolished and the land unoccupied for the remainder of this century. Avoid at all costs. dont say I didnt warn you.
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September 2023 by Danielle Papelino
Strange smell in lobby and in our room. The housekeeping is lacking and was pretty dirty throughout the hotel. Stains on the mattress and chair in the room. It seems as though they have long term residents staying there. Breakfast was wiped out by 7am on Saturday. The whole place needs a good cleaning and updated renovations. Pool was nice and it was right off the highway. I would not stay here again.Rooms: Needs to be cleaned better. We had everything we needed but it was dirty.
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August 2023 by Hayden Decker
Room service was horrible, waited almost an hour to get to our room, smelled like straight up cigarettes, found cigarette wrappers on the bed, burn marks everywhere and food particles underneath the seat. Told the guy at the counter and he apologized and transferred us to a new room. That room was even worse! After we told him we weren’t going to be staying here he stormed off down the stairs with us behind him with our luggage and he didn’t even hold the doors for us. Definitely don’t recommend staying here! We stayed next door at the la quinta and it’s a lot nicer and rooms are so much cleaner! We even got a call to our room asking if we are enjoying the room so far!
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July 2023 by Rachel Matesevac
We got the room for super cheap, and we got cheap service. The breakfast was advertised as having sausage; there was no meat at breakfast. The stairwells smelled like cigarette smoke. The AC in the room hadn't been left on, and the room never really cooled down, even though we left the AC on the whole time we were there. They only left us shampoo and lotion in the bathroom, but not conditioner.Overall, I'm not super upset. We got what we paid for. The room was quiet, we slept well, and we ate a good breakfast, even without the sausage. I would stay here again.
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July 2023 by Christopher Rosario (oOminous)
I'm enjoying my stay here. Housekeeping is excellent. They make sure you have everything you need. Breakfast is always a plus. Stayed here for 7 nights so far. I read the reviews, I didn't see any bugs in the rooms at all.
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July 2023 by valentina duran
DONT WASTE YOUR MONEY!!! This place is creepy, dirty and smelly. I came here with my small kids mainly to use the pool. on my way to the pool I saw grills on the outside of the hotel and broken down cars. It looked like people are living there long term. There were adults in full clothing in the pool and children’s in their underwear. The bathroom was very worn down and extremely dirty. The hallway was reeking of pot and carpet looked dirty. The staff is not helpful at all. I feel tricked because I had read such great reviews. They’re definitely fake there’s no way people had a good stay hereRooms: Worn down and dirtyNoteworthy details: People live long term here and it isn’t taken care of correctly. The rooms aren’t cleaned thoroughly. The whole thing needs a remodel it’s creepy and grows.
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July 2023 by Sarah Abbas
I want to shower in bleach after spending a night here. The room looked like a murder scene. There was blood all over the mattress and stains in the carpet. The sink had hair and grime all over it and would not drain. Absolutely filthy. Yes, it’s cheap but it’s not worth it at all. The mattresses also seemed to have bedbugs. The blankets smelled and had bodily fluid stains.
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July 2023 by B S
So we actually did not end up staying here. We were only at this hotel for about 20 minutes (10 of which we were on the phone with other hotels) Immediately when we walked in to the hotel you’re hit with a cigarette smell. Check in was fine, staff was pleasant. Then as we walked to our room, there was a group of people in the hallway we overheard saying their AC did not work. The hallway smelled of something different, maybe mold or mildew? But when we opened our door to our room- the smell only got worse. Staff was nice and I cannot say that they didn’t do anything to fix it as we did not go back to the front desk to say we were leaving. We just ate the money and went to another hotel because the smell was absolutely horrid we left as soon as we got off the phone.
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July 2023 by Wendy D. (Outdoor Urban Mama)
Check in was really fast. Less than 5 mins. We got a room on the first floor facing the pool, which was perfect. It was easy to walk my little dog outside. However, the room was a bit outdated.It could use a makeover. Every now and then we heard noises like someone was moving furniture around. The AC unit was working but the filter was full of dust. The shower was really good and strong. The room could use a more thorough clean (there was shedded hair from other guests in the bathroom).The bed and pillows were very comfortable. We got a good night sleep. My son did enjoy the outdoor pool which ranged from 3ft to 8ft. There’s cable TV in the room but no Netflix or other streaming service.Burger King was just down the hill and we walked there for dinner.It is a budget hotel and you get what you pay for. Overall it was an ok experience for a one night stay.
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July 2023 by Ben Neustein
I reserved a king bed and was told you won’t like that room and we can’t hold rooms given a queen size.Room was not clean: trash on floor, hair in sink, stained tub, dirty mirror, stained furniture.Smelled like cigarettes.Lights didn’t work.Blinds are 2” out from window so light poured in all night from pool area.No elevators and I was on the 2nd floor so it’s not ADA compliant.Breakfast at 7 am looked day old and unappetizing so I left without breakfast.WiFi was slower than 1 bar of LTE so I turned it off.Clerk simply said at check out she would tell housekeeping when I informed them. She then reused my paper card holder for the next guest.No vent in bathroom and I saw mold on the plaster ceiling.Nothing was correct about this stay from start to finish.Rooms: Dirty and 2nd floor is not handicapped accessibleFood & drinks: Low quality and did not look goodLeft without breakfast
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July 2023 by Wendy
Check in was really fast. Less than 5 mins. We got a room on the first floor facing the pool, which was perfect. It was easy to walk my little dog outside. However, the room was a bit outdated.It could use a makeover. Every now and then we heard noises like someone was moving furniture around. The AC unit was working but the filter was full of dust. The shower was really good and strong. The room could use a more thorough clean (there was shedded hair from other guests in the bathroom).The bed and pillows were very comfortable. We got a good night sleep. My son did enjoy the outdoor pool which ranged from 3ft to 8ft. There’s cable TV in the room but no Netflix or other streaming service.Burger King was just down the hill and we walked there for dinner.It is a budget hotel and you get what you pay for. Overall it was an ok experience for a one night stay.
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June 2023 by Keysen Markley
An ok place to stay for the price. Good service and the breakfast was surprisingly decent. Entire place looks like the rest of Salem, in need of a renovation. Everything works but has seen better days. Pets stay free apparently translates to "everything already looks like someone took a hammer to it what more could the pet do?" Room was clean but always had a "fresh-cleaned pizza" smell to it.
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June 2023 by Joellen Reichenbach
It won't be a 5 star hotel but the beds and breakfast were better than the hotel down the street that I use to stay. I never knew this place was right up the street and is part of Wyndham Family of hotels and I didn't have to pay for my 2 dogs. Staff was just as nice as others, and my wallet kept money in it.
