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January 2024 by Hailie Bethel
This is the second time FedEx has done this. These drivers are LAZY. We have a long driveway probably about .25miles. Yesterday they threw my package out in the snow at the bottom of our driveway. I couldn’t find my package for hours. Today they do the same thing with my chewy package. Put my 50lb of dog food in the snow at the bottom of my driveway and just conveniently take the picture to where you can’t see they didn’t come up the driveway. USPS and UPS have had no issues coming up our driveway but these Fedex delivery drivers are pos.
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July 2023 by Chad Ward
1 number to call. Always get connected to someone who speaks broken english. I was supposed to have a package delivered on Wednesday 7/12. Got a notification that said unable to deliver because the business is closed. This is delivering to a residence. There was no attempt made to deliver. Called CS that afternoon and got the run around but they said it would be delivered to front porch on Thursday 7/13. Same thing happened. Girlfriend was home and saw the driver stop at the bottom of the driveway, wait a couple minutes, then drive off. No package. Same notification about being unable to deliver. Called CS again. Same thing. They will not escalate calls. Still no package. FedEx is garbage. Drivers are garbage. Management is garbage. Just a total dumpster fire.
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April 2023 by Rena Lynch
Pretty decent place to work if you like to work and move a lot.Some of the management is great.?Some of it likes to lecture a lot. ☹️??They have great benefits if you work for themI'd say you should be able to lift at least 60 lbs to apply here, or at least be willing to work towards that.
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February 2023 by Rich H
Just an FYI.If you have a FedEx ground package that states it's being held in Salem, VA it's likely at this location (after calling FedEx)!Hey FedEx Ground.,,,1) how about providing an address location other thanPackage available for pickup SALEM, VA(from tracking info)2) update your google listing as it currently states for thislocationFrom FedEx Ground "This location is not open to the public"
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January 2023 by Judy Bartgis
If it was delivered? It was delivered to wrong address! Can’t talk to FedEx! Where is my package!!!
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September 2022 by LINDA HESS
Don't know if it's Salem,or where ,but a FedEx driver didn't yeild at the roundabout Wed,and I was in the circle he cut in front of me then pulled off to let me by , waving his arms, when I got home he was there , and proceeded to lecture me that I went in the circle to fast (25-30) he said the speed limit was 15,,signs have work zone 35 mph,he say that had I hit him it would be on his cameras,and my speed to and if I got hurt at my age they would put me in a nursing home,, he doesn't know how old I am,and he's the one that didn't YEILD,, he needs to come off of his high horse,stop playing radar,and talking down to people,,this was at the Hanging Rock roundabout..he needs to do his job,and leave the policing to the real police ! Oh I googled the speed limit it's 20-25 mph unless posted which it was 35...
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June 2022 by Stefanie Mason
I have an order that was ordered on May 25th 2022, it's divided into three shipments. Got the first one from the Roanoke Facility, no problem. Wonderful people. The next shipments are coming from the Salem facility. I have been since June 2nd 2022 to get them. The driver keeps bringing them to an address, and it's not mine. Saying no one's there. I am disabled and at my address 24 7. I don't know where he is. They have my phone number, if they have any issues. The driver never calls. The items are misc, medicine and etc. I feel I'm begging for my shipment. This is ridiculous. By the time the items get here, they'll need to be discarded. Something needs to be done about this. And no one is.
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March 2022 by Jodie Nunley
Fedex pulled in my driveway , got out looked in the back of their truck around 11:00am , got back in the truck & left.....No package?....We have cameras & were watching them at the windows....Now my tracking says 3:19 pm attempted to leave package but business closed or customer not available....I was in my front yard at that time planting grass!.....These people are flat out liars.....2/28/22..Boones Mill, Va.
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December 2021 by Michael Cooper
FedEx Grounds is a great place to work just have to be Very Attentive and Detail to your Duties. Management is not bad, but have the best Supervisor Ms. N.
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November 2021 by Eli B
Did not deliver two different packages today to my house. I have cameras, so I know they didn't arrive. The only contact number is an 800 number that takes you around in circles and won't connect you to a live operator to explain that it's multiple packages, etc.
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November 2021 by Mike Elkins
Fedx delivered a box to our Church that was not ours. Left it on front porch with no signature. I called them twice to pick it up but call center employees could not speak good English or understand what was the problem. I ended up delivering it myself. 10 miles up the road.
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November 2021 by Lindsay Haynes
Great place to work great people
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October 2021 by Phoenix Love
The laziest drivers she literally locked us in our home by placing a extremely heavy package in front of our gate! This is not my first bad experience with them they’ve left my packages in the middle of my front yard same lazy driver.
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October 2021 by Robert Smart
Everything everyone else says about this place is true. They lie and say they have been to your house and haven't.
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August 2021 by Janet Lacks
Can not get in touch, only 800 number, fedex drivers don't leave package and say they came by when I have cameras outside that don't see them at all.
