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October 2023 by Thyrza Holtzlander
Was quick and easy to get set up
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August 2023 by Jonathan Stokes
Didn’t end up getting a unit but everyone was nice and helpful!
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August 2023 by Carry Christian
Julie was most helpful awesome customer service!
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August 2023 by dustin davenport
I put my reservation in and received a text within min to finish up all the paperwork even though it was well after hours. I am very pleased with the customer service that was provided.
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August 2023 by Rita Evans
I have just secured a larger unit. I have been renting elsewhere, two separate units. I like the smaller size of the overall specific Forward Storage complex and the diversity of units available. The facility seems very clean for this type of business. High door height and ceilings are available on a number of units.Neha made the new online renting and viewing process easy. She answered all my questions, was thorough, efficient, and provided a high level of service in walking me through the process and lease. I look forward to a positive experience even with a bit more drive
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August 2023 by Phil Harrell
I've been renting here for over 20 years. The old staff and company were great. The new owners, not so much. Screwed me out of the last 5 days of the months rent when they took over and now they want to charge me a late fee. Can't wait to move out.
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June 2023 by Jamie Phillips
This is an amazing place if you are in need of a storage unit. Our specific unit was big enough for our car and household storage they even let us work on our car in there, which was so nice. We have had this unit for a while and we hate to see it go it is under a gated security system, and you will have to have a pin to enter and leave the facilities and it is also monitored by cameras so your stuff will be safe
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April 2023 by M Cam
Great staff very helpful, best storage in Salem and 24hr access is a huge plus!
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April 2023 by Richard E.
Judy was super kind and helpful. I look forward to trusting her and First Security with my property.
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October 2022 by Eric Newton
Friendly and professional service. Highly recommend.
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August 2022 by Malcolm M.
I am very pleased from start to finish!excellent customer service! Happy to have used their facilities! Thank everyone for your help!
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June 2022 by Tim Montgomery
Great place to store all your stuff. Great staff. Very friendly and helpful. I would highly recommend!
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April 2022 by Mike Edwards
I began renting a unit here after a fire claimed my parent's home. We moved what we could salvage to the unit, and it stayed for over a year. The property is well kept, the staff are great to work with, and access is managed by an electronic gate code. Unit rows can be a little tight to move a larger trailer between but overall, we had no issues. Should I find myself in a similar situation again, this place will be my first call.
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March 2021 by Chris Pressley
Safely store your stuff!
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August 2020 by John Seymour
Easy move in, easy move out! Reasonable prices.
