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February 2024 by Hhlight
The new manager is awesome! Treated me great- and service was fast. Really felt like they cared more about what was best for me then collecting my money. Highly recommend!
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February 2024 by Paul Hart
These guys saved me. The air machine at Sheetz depleted most of the air from my tires. I had enough to drive to Goodyear and they fixed it in 10 minutes. The guys that worked there were very nice too!
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October 2023 by Betsy Hale
I had a horrible experience down the road at National Tire and Battery and came to Goodyear to have my tire checked as the light had come on and I was headed out of town. A nice young man came out in the rain and checked each tire for me and added air. He discussed options with me and recommended I continue on my trip and check it later. Great experience! Don’t go to NTB, use the Goodyear store if you are in Salem.
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August 2023 by Mark Ching
After a very frustrating few days with another (fraudulent) shop, Joe and his crew got me running, discounting me for the trouble caused by my car warranty, which he was not responsible for! Thank you!
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August 2023 by Jon Hartley
Joe was able to take care of me and has Fantastic customer service highly recommended.
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July 2023 by Jason M.
Blew a tire on 81 and limped into a motel. The Goodyear crew bend over backwards to help us. They went above and beyond for my family. This outfit is a top notch tire dealership. I recommend them highly.
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May 2023 by Ray Wilburn
Service manager is rude ....1st I call made appointment on a Monday.for Friday...Call Thurs evening to make sure of my appointment..Friday morning at 8am they told me I had no appointment..Went back on Monday was unable to do it...another's I drove 200 miles total for nothing
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May 2023 by Allen Casement
Had appointment and 2hrs later vehicle was still not in shop. The younger staff seem to be more interested in talking and not working. Will never go back, used to be a great outfit. I wasn't the only one there that felt the same.
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March 2023 by Ashley Curtice
Fantastic service! The manager Troy was very accommodating to my needs and incredibly helpful! The mechanics are very knowledgeable as well. Super duper experience!
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February 2023 by Linda Allison
Had an issue with my battery light on. I was on the interstate with 280 miles to go. I stopped in Friday at 2 pm. They could not check it then. I got a hotel room for the night. Turned out to be nothing to worry about. They didn't try to fix something that wasn't actually broke.
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February 2023 by Chuck Terry
Scheduled my maintenance visit 3weeks out. When I arrived was told that it was never entered into the system. They promptly took my car in and got me out as quickly as they could.
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February 2023 by Leslie Graham
Awesome service very impressive store manager and great experience with Troy the store manager took personally care of my transaction from start to finish. Very nice job. Great tires.
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January 2023 by Jennifer Campbell
Had a great time here during my tire issue….team was awesome to help me understand my issue and how it can be fixed. Had a smooth transition back to new!!! Thank you Goodyear Salem team!!!!!!
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December 2022 by Rommel von Stauffenberg
After previously doing great work, they can't keep an appointment anymore. I gave up after three missed appointments because I don't have time to wait all day while they're behind. I'm no longer a customer.
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December 2022 by Desirée Satler
The employees are really nice. They helped me out with all my car problems and they are definitely 5 stars
