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March 2024 by Tony Z
Rooms: Clean and comfortable like every Hampton Inn I have stayed in.
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March 2024 by Sydney RM
Soft place to land, very clean! Hot breakfast & Coffee are nice! They are currently going under renovation which they disclose, so no pool, no harm no foul for us. Quiet part of town & conveniently located next to highway!
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March 2024 by Daniel Baum
I Enjoyed staying here! I was coming from a long drive. I stayed on the fourth floor. The room was very clean. The curtains were not there yet due to a supply chain issue but they were okay for the night. Complementary breakfast was great including all of the fixings. I enjoyed the bagel and the muffin. The staff here is very nice and accommodating!! I enjoyed my stay.. I wish the pool wasn’t in renovation, I would have enjoyed it! Love the closeness of i81 for sure!Rooms: Rooms are very clean and spacious!
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March 2024 by Laura Viehmyer
EDITED after property follow up. See below.This property should earn one star. Virtually no interior insulation in rooms. Any room near an elevator hears the roar of all elevator movement. Any conversation in hallways are heard in the rooms. Clientele is sketchy. Naked from the waist up overweight tattooed man roaming the halls. LONG line at check in. Would NEVER stay here again or recommend this property. I cannot WAIT to check out which is what I am doing as soon as I finish this review.Thanks to Christopher for responding and offering a phone number. I was able to connect directly with him and discuss details. The half-naked man was parading BY the front desk - twice, so there was no need to call the front desk about it. Anyway, Christopher was sensitive, listened and really cared about the poor experience I had. He volunteered to credit me with the hotel stay. If he does, that's a lovely gesture. If not, as a Hilton Honors member, I definitely felt heard and cared about...
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March 2024 by NGC
Motel quality hotel. The rooms feel cheap, the beds suck, the water is terrible, the shower is somehow worse. The entire hotel has a damp smell to it, and is over just sad.This hotel does have one interesting thing I've never seen in a hotel before however! Passive aggressive elevators! I've never seen elevators so angry and ready to kill you!Hot coco was good though.
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March 2024 by Wayne Miller
Stopped in for the night while traveling. Overall, the hotel was fine. They put us on the 4th floor, which had been recently renovated. Room was clean and comfy, but they didn't have new curtains up yet (supply chain issue). They had a temporary curtain up which appeared to be a shower curtain on a tension bar. Problem with this is it didn't completely cover the window, so the parking lot lights were shining into the room all night. It also took 10 min for the hot water to heat up.Around 3am, my sister spoke to the front desk about the lights shining into the room and the clerk offered to put us in a different room on the 2nd floor. Why didn't they do that in the first place? If finished rooms are available, maybe fill them up first before putting guests in rooms that haven't been fully renovated.The complimentary breakfast was fine and the staff was friendly. Would have easily given this place 4 or 5 stars had they simply put us in a finished room to begin with.
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March 2024 by cathy b
At the time we were there construction was going on and we missed the driveway twice.But our room was clean, reception was pleasant and breakfast was very well kept and fresh.
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March 2024 by Theresa Nebbia
We stayed at the Hampton Inn Hotel on 2/7/2024, we arrived late and we just wanted to shower and go to sleep. As I was showering I notice the bathtub was not draining and after pulling the drain cap off there was a lot of disgusting clump of hair blocking the drain. I complained to the receptionist at the front desk and I sent a text message as I was told to the manager. We have not received any response from the manager. We will never stay at this hotel again…Please see attached picture.The Nebbia’s
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March 2024 by Joy Hamilton
We stay here at least 3-4 times a year so we can visit our daughter at college. Even though it’s right off the highway it’s still kind of quiet. The whole place is being renovated now so that’s a bonus.
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February 2024 by Mike Ramsey
Great location to the interstate, very friendly staff, rooms are very clean and welcoming.
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February 2024 by Leigh Cooksey
I was excited to stay at this property tomorrow night; however, 55+ mph hour winds on our travel route have rendered the trip unsafe. Unfortunately, the weather report was an evolving situation, and my mother did not cancel our room within the designated window. The property manager is unwilling to offer even a partial refund. She is being charged the full amount of our stay for tomorrow night. I have worked in customer service and understand the need for cancellation policies. However, given there seems to be plenty of availability at the property tomorrow, I don't think we are canceling a reservation that would have otherwise been booked/needed by someone else. Given the circumstances are out of our control, it seems like some leniency to cancel with a refund (or at least a 50% refund) would be have been reasonable. It's my understanding from speaking with Hilton Honors reps that it's not unusual to make exceptions for severe weather.
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February 2024 by Laura Raymond
Right off hwy 81. Room was clean and updated. Great parking. Desk clerk was friendly and recommended a great restaurant. Definitely would stay here again. The above was before breakfast the next morning which was wonderful! The best hotel breakfast we have had in a while! Everything was fresh and there was lots of choices!
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December 2023 by J K
Perfect location right off 81, customer oriented staff, clean rooms and pet friendly. Have stayed a dozen times by now and haven't had a bad experience yet.
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December 2023 by Jeff
The towels are as thin as paper, your toilet paper is like tissue paper. The heating system does not work correctly, it was either on or off and no in between. There are several more complaints but what's the point, no one reading this will have the power to do anything about it.I will never stay at this hotel again, furthermore, I will tell ANYONE who asks "Do not bother."
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October 2023 by Juan Alsace
My wife and I stayed at this property last week. Everything was spotlessly clean. The room was comfortable and spacious. The front desk check-in was easy and we were made to feel welcome. A special shout out to Sarah at the front desk, who was friendly and gracious. We will be back to the area with some regularity in future and this will be our go-to place to stay.
