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February 2024 by Kate Mitchell
Highly recommend Kembel Tax Service - our taxes were done while we were there, at a reasonable price, and everyone was very helpful and nice! We especially recommend Lisa Edwards, who did our taxes.
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February 2024 by Michael Hosig
I contacted Kembel Tax Service to ask some questions about the tax implications of taking a job in another state. Austin gave me some excellent advice, patiently explaining my situation over several email exchanges, and didn't even charge me for the consultation. His expertise in the area of taxes was obvious, but more so, I really got the feeling that he and his company put people first. I will use Kembel Tax Service for my taxes in the future.
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February 2024 by Alana Rickmon
Kembel Tax Service has been so wonderful to work with. After the IRS got some things wrong with our return, Austin worked with us every step of the way to rectify the situation. He was patient, kind, and understanding. My only regret is not using this company sooner. They have eased our anxieties and helped us greatly during our most stressful times.
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January 2024 by Randall Walters
Best tax preparers in Roanoke! They do a great job, fast and accurate.
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January 2024 by Katie Flinchum
We have been using Kembel Tax Service for the last couple of years and their help has been phenomenal! As a first-time business owner, I have learned so much from my time working with them. The folks here are wonderful to work with and are truly always happy to help with anything that you need!
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September 2023 by Donna Lambert
We had received a huge tax bill for one particular tax year from both State & Feds. Had never used a tax service before but realized we needed help. Chose Kembel based on reviews & recommendation from 94.9 Star Country radio. Met with Austin, he immediately identified our error & amended both State & Fed returns in less than an hour. Saved us literally thousands! I got in my car to leave afterward, just sat there in awe of this incredible blessing & cried happy tears. Thank you so much Austin!
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May 2023 by Loren Fennell
Great customer service, Nikki made filing my taxes a breeze! Will be using next year!
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April 2023 by Leah St John-duffy
We recently moved here from out of State & our taxes were going to be quite complicated due to a 1031 exchange & some other items due to moving. We met with Austin & after visiting with him we felt extremely comfortable. He's so personable & knowledgeable. We knew we had chosen the right place. The outcome for our tax debt this year was quite favorable due to Austin's hard work. Would highly recommend!
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April 2023 by Carole E.
Good professional help. Prompt and courteous. Beats the Big Box. Leaves one confident things were done right.
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June 2022 by alex marshall
First time filing single after 18 years of marriage. Best family tax service in Salem
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June 2022 by Fred H
We have a good relationship with the folks ar Kembel. Professional and easy to talk with. Keep up the good work. And, we appreciate the news letter updates.
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April 2022 by Allen Christian
I used Kimbel Tax service for my 2021 and 2022 personal taxes. Their staff was friendly and the process was fairly easy. The reason for the 3 star review is because of a mistake that was made on my 2021 tax return. This mistake ended up leaving us owing an additional $1500 for federal taxes that we were not expecting. We found this out when we got a letter from the IRS stating as such recently. I sent the letter over to Kimbel and it was aknowledged as a mistake. I understand mistakes can happen but as a first time client, it just left a not so great impression. Chalk it up to bad luck I guess.
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April 2022 by Tabitha P.
Austin Kembel did a very through job with my taxes. He answered all my questions with patience and explained everything in an easy to understand way. this will be my new accountant firm.
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February 2022 by Emily Clark
I starting using Kembel Tax Service in Salem based off of a friend’s recommendation and have been going there for years now- each year I am scheduled promptly, my questions are answered clearly and I walk away stress free and taxes completed… Everyone is extremely friendly and professional….
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February 2022 by Linda Cassell
We've been going to Kemble for years. They are always helpful and quick to get our taxes done.
