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December 2025 by Mardrakus
Charles went above and beyond to help me.
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December 2025 by Jannette Pizarro
Very helpful and friendly. Will definitely refer. Thank you Charles and team.
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November 2025 by Joan McClure
We had a breakdown in Salem Va and had to have our truck towed to NTB for emergency repairs. Charles, the manager went above and beyond to have out repairs finished by Friday night so we could continue our trip home. We got the best service and such nice people. Thank you Charles for your kindness!
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November 2025 by Tina Wilson
Went into NTB to have my car horn checked out, and was promptly taken care of, and even left with new wiper blades. The manager was nice and attentive!
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November 2025 by Gary Bennett
These guys saved my trip. I had a serious problem on a Sunday and needed competent and profesional assistance. These guys came through for me. I might move here. I highly recommend them and would go nowhere else. Trust me.
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November 2025 by Ann Hartman Babula
My experience at NTB-Mavis at the Salem store was great! I purchased 4 tires and wiper blades. They checked everything carefully and let me know I needed brake pads on the back 2 wheels. All was completed when promised. Great customer service! Will definitely take my car back to the Salem store.
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November 2025 by Brandon Clinevell
Great guys fixed my tire quick and cheap.
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November 2025 by Agustin Beth
Both times I've gone to the Salem NTB they patched my tire the same day in less than 30 minutes. Thank you to Josh too for going out of his way to offer to put it back on my car for me for free.
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November 2025 by Taylor Ruffier
A friend of ours came in for an alternator/battery replacement that needed to be done same-day. Josh and his team took care of everything! Prompt, courteous and friendly. Thank you for your help!
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November 2025 by Gee Gee
Charlie is the best!!
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November 2025 by kevin dougherty
Charles was amazing! Great customer service and great prices!
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October 2025 by Ralph Nemo
Honest and reliable services to vehicles and the customer service is top notch. Stop by and see Store Manager Charles!
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October 2025 by Alexis Carpentier
My husband took my car in to have the brakes replaced. Charles and his crew are awesome!
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October 2025 by Daphne Hutchinson
I went in for oil change, low tires, and brake system flush. One of my tires had 2 nails pushed in too far to repair. We had road hazard protection, so my new tire was 70% off! I came out of there fornless than $200.They were kind and explained everything to me. I will always take my car to NTB in Salem, VA.
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October 2025 by Charlie and Carolyn Newell
Outstanding service. Service was kind courteous and professional! I wholeheartedly recommend