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October 2022 by Cynthia Robinson
Bought an suv two years ago. Have had nothing but trouble with it. Non-stop issues. The first time that an issue came up, I had only had this vehicle for a little over a month. Would not go back to this dealership again.
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October 2022 by VIRGINIA'S FINEST
Just went with my son to purchase his first vehicle he got a 2011 Hyundai Sonata big thanks to Scott I highly recommend this place good people thanks for the hospitality ?? ? ? ? ?
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July 2022 by Ryan wilson
10 out of 10 do not recommend. BUYER BEWARE.... looked at an over priced ford focus. Pictures looked great but we're decieving. Recieved by a arrogant sale person that refused to hear anything under his price that was over book value. The pictures did not show the 50lbs of Bondo on the passenger side from a accident and the cracked windshield or the passenger door that would not close due to all the bondo but Mr arrogant says blue book values don't mean $h!t Not a dream car nor a useful work gas saver....
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December 2021 by Jason Simpson
I inquired about this Toyota Sequoia, and let them know that I would be driving 4 hours to look at it. I asked them if there were anything that I should know about prior to coming and they said there was one small paint defect on the passenger door, which I was ok with. I drove 275 miles one way to find lots of rust, some HIDDEN under body filler, and MANY paint defects. I was also told the frame was immaculate, it was not. Don't waste your time with these losers, if I could give 0 stars I would. All you have in this life is your word, and theirs means nothing..
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November 2021 by Love Ewadia
Bought a car, have had it a little over 3 months and found out that they had cleared out a bunch of codes and that there are a lot of things wrong with the car. Needs a new transmission, needed all new spark plugs and wire, multiple leaks, multiple sensors going bad. It has been in the shop for two weeks. Do not buy from these guys unless you want a temporary car and a lot of headaches.
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October 2021 by ashley proffitt
I purchased a car and the guy appeared initially to be very kind and helpful however I was given a warranty that covered absolutely nothing. The mechanic actually laughed when I showed him the warranty paper and he told me that essentially that warranty is a scam a scam and provides no coverage. The vehicle has so many issues that appeared before the warranty was over. So I've only had this vehicle for 3 months and it is nearly totaled with internal issues and the the issues I was told, were pre existing and that they have been ongoing for much longer than 3 months. Now my family is out of a vehicle and I feel like I have been scammed.I do not Recommend going to this dealership. They appear to be wolves in sheep's clothing.
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July 2021 by Dapapa Widedeki
Bought a car from Salem Auto Sales. Well within 2 days we found out it would not hold a charge overnight even though it was a new battery, the brakes pulsed and no spare tire. Called back immediately and talked with Scott, he said bring it in. Well come to find out the car did not originally come with a spare, but he got one for us anyway, the brakes had warped rotors which were replaced and the discharging battery was due to a GPS tracker that was tied directly into the battery vs the ignition switch. Everything was fixed without a fuss (GPA tracker was removed, new battery installed, new used rotors installed and spare tire with jack procured). Very professional and friendly. I would buy from him again. Fair priced and knowledgeable.
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May 2021 by Frank Garcia
A perfect combination of laid-back and professional atmosphere. No sleazy, pushy car salesmen trying to shake you down or pull one over on you. These men go above and beyond to provide a truly exceptional level of helpfulness and understanding, treating their clients like family.
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May 2021 by Diana Chacon
Very good service
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April 2021 by Chase Mustafa
Great selection but its the people that Make the place 5 star!!! They're genuine people who are straight up about everything! They helped me find a great truck in a market of over priced garbage and even entertained my rather demanding toddler while we completed the paperwork. It's the only place for me from here out. Thanks guys.
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April 2021 by daniel sterling
Mr Scott was very professional and helpful not pushy at all. If you’re looking for a car I highly recommend this dealer!
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October 2020 by Blake Thomas
Best car buying experience EVER! They are very transparent about their cars and their pricing is the best around. NO upsells or gimmicks. I felt no pressure to buy a car the entire time I was there. The lot has been run by the same two gentlemen for the past 30+ years. Don't hesitate to check them out! I've been thrilled with the 2010 Mazda CX-7 I bought.
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October 2020 by Ryan Hendrix
Great place to buy affordable and quality used cars. The sales staff are great!
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October 2020 by Blake Thomas
Best place to buy a car! NO pressure, NO upsells, NO gimmicks. Honest pricing and a super helpful staff. I always recommend them when a friend is looking for a car.
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June 2020 by Alan Vasquez
I saw a 2007 Toyota Camry CE 5 Speed Manual and I travel around 60 miles everyday 6 days a week and needed a new vehicle that is reliable and so far I have drove it around 1,000+ miles and there hasn’t been any issues with the car, the only thing was it had dirty seats but, you expect that in any used vehicle and easy fix just a full detail it looks like new. I love the car so much it runs perfectly fine and gas efficient. I would recommend anybody to purchase a vehicle here , they got reasonable prices and not overpriced at all. Thank you Salem Auto Sales and I will be back if I ever need a new vehicle in the future.
