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February 2024 by Leah Eberly
Me and my fiancé came to this location around 11:30 at night to order food. We ordered 2 simple sandwiches and a bucket of fries. We waited nearly 30 minutes for our food because the employees were running all over creation except to where the food needed to be made. And when they would start to make the order they’d leave it sitting on the cutting board another 5 minutes before wrapping it. Our sandwiches were cold by the time we got home (we live about 5 minutes from there)…. When I worked at sheetz I never in my life would make my guests wait more than 5 minutes for their order, no matter how big. This is unacceptable and management needs to get a grip on their employees. Will not be returning to this location
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February 2024 by Sapphire Reid
I had ordered two drinks and payed for both through Uber Eats, had only got one drink and tried calling to get a refund for the other but they won’t respond.
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February 2024 by Kate S.
Please stop making my subs as open face sandwiches !!!!!! I don't want to dissect my sub and remake it every time.
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February 2024 by Max Myers
Placed two separate orders that I paid for… got the first one and then waited 15 minutes on the second one and finally I asked asked “ hey where is the second order ? “ they told me I didn’t pay for it… I legit had to show my bank statement. Absolutely ridiculous , the second order was even sitting on the desk getting old and dry also. Super stellar service.
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January 2024 by Brian Kiser
Just like all sheetz, this store needs to prioritize the people standing in the store over the door dash and grub hub orders. The food is always good, it just takes forever.
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December 2023 by Chasity Dowdy
Good store choices but always slow!
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September 2023 by Buster M.
The ice cream machine right next to the deli has great ice cream. The only problem is that 14 of the last 15 times I have gone in there, either an out of order sign is on the machine, or a sign says "closed for cleaning". How can you sell any ice cream if the machine is never working??
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August 2023 by JC Austin
We made a quick detour to avoid the road closure on 81. We placed our order and it came out pretty quickly. However once we made it down the road we noticed that our cheesy bacon bombs and mozzarella sticks were missing. We were already down Electric Road and had a long way to go. It was very frustrating that we were missing these two items, costing us $8.98 in food we didn't get. Our bill was $65.37 total. So we didn't have a small order. Just a little frustrated that our total order was not there.I will say that the store was clean and so were the bathrooms.
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July 2023 by Jay daze
This is the worst sheets in this area because no matter what time of day it can be Daytime Nighttime it's just they never seem to have staff they never are on time of orders food is always cold by the time you get it the overnight staff just doesn't care and the place is a mess every night
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May 2023 by Justine Greene
Definitely do NOT make the same mistake I did. Do NOT place an order expecting fast food from this location on a Saturday night. DO expect to wait for over an hour because they obviously don’t pay their workers a livable wage. They are EXTREMELY short-staffed that I ended up eating a full hour for some mozzarella sticks and a half sandwich.
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May 2023 by elevaTOURS (dieselducy)
This is a great sheetz and the soda fountain tastes great. Love getting my fountain drinks here while I’m working.
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January 2023 by Timothy Ross
extremely slow service waited over an hour no manager on site manager needs to learn how to schedule and to understand the money means work holidays
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January 2023 by Alissa Keffer
Ordered a hot chocolate and a coffee. Waiting over 30 mins.
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January 2023 by Douglas Royce
Sloooww service, dont expect to get where youre going on time.
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December 2022 by Kevin Welch
Favorite sheets in Salem... Always clean and always a friendly smile.. even during very busy hours this store always is fairly quick to get in and out..great place
