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November 2023 by John
Misleading and they don’t tell you that you can’t close your account until after having it for 90 days when you read the disclosure it’s 180 days the online app confusing as hell. I strongly suggest you not to ban with these people and when you call customer service there’s no 24 hours for someone to talk to, and you can’t understand a word they’re saying none of them speak English
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March 2022 by Jason Ramsey
This is the slowest bank smh
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January 2020 by P Feaganes
Very poor customer service.
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May 2019 by Duane Johnson
Very pleased on every level. Would highly recommend to anyone.
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April 2019 by Codey Myles
I love the staff they have here and the manager is awesome. I had an issue with my account and went in there with an attitude and the manager was still very polite to me despite my temper he helped me in every way possible to fix the error and even played peeka boo with my daughter this branch has amazing people and is ran by a manager that will take the time to research company policy's to help you the best he can I was going to go to a different bank but that man made me stay I would recommend the Salem branch Woodforest to anyone with the manager and staff they have you know your in good hands.
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October 2018 by Carl Capps
Very good people and easy to deal with
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May 2017 by Elsid Backshaw
Always very friendly staff. Always willing to help and offer relevant suggestions. Good blend of personal touch and professionalism.
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July 2016 by Nateeya Finney
Awesome people!!! They are more like family than bankers!!! So much better than Valley View!!! The manager Trisha is so thoughtful and a wonderful person !!!!! Kayleigh is so sweet and just overall great person!!!! Everyone at this branch is awesome!!!!
