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July 2023 by Eugenia Allen
I stopped to play my lottery the cashier was ringing my numbers up and the other cashier jumped over and cleared my numbers to print out powerball tickets for another man who came into the after me she’s a rude person and she needs to learn some customer service
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February 2023 by Richard Brent
Do not go here for truck diesel! The pumps won't pump fuel hardly at all. Prepaid because of using cash. I was there almost 2 hours waiting to pump approximately 150 gallons. They would not refund me because they had dropped the cash in the safe. I will not be back
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November 2022 by S R
Pump don't give receipts, which are important four our business. You might say go to another gas station we only allowed to fill at shell and that's the nearest one. It said on map 24/7 there is a lady inside but doors are closed. I ask for a receipts from under the door she didn't once and never again. Every time she see me she close the door and go to her phone or the back office. Yes it's me the Taxi driver. Ya need to be a little nicer I never did anything to you guys. I am always nice why you do this. I didn't want to post this review but you pushed me to it.
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October 2022 by gardening thyme
Krystal is kind, with very courteous customer service. I will always hit up this 7 eleven to gas up and get a snack!
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September 2022 by Ashley Rivers
The cashier Leslie I absolutely love the way she goes above and beyond with her customer service skills she definitely makes that 7-11 a comfortable and daily go to very clean well stocked environment everyday that she works I definitely stop in to see her and have laughs. You go boo!! She definitely makes 7-11 otherwise I would go to Wawa or Sheetz which is a short walk without her being there.
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July 2022 by Gary Lenhart
Pulled in to get gas at 3.49 was changed while in the store to 3.95. Bait and seitch
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April 2022 by Ron Blohowiak
Did pre pay and they did not charge the right amount. They said depending on which register it was on ????? I should have came back in and got my change ?!?!?!?OHH yea, so they manager was not there so they give me a phone number for store that don's work and I have to drive there again to try to get money back.......... 39 bucks !!!!
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November 2021 by RD Strack
This place is a joke. I stopped in to buy a car charger and the door was locked!!! It says it’s open 24 hours but I guess these employees can inconvenience the customers and get away with it. I’ll be going across the street to Sheets where the customer service is far better !!!!!!
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July 2021 by Heather Martz
My husband and I stopped in for a drink and while we were in line the manager yelled at us across the store saying we "have" to wear a mask. We both have reasons why we can't wear one and were mindful of out distance around others. This is not "Law" and there are exceptions for medical conditions.....
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June 2021 by lexi sollars
Worst 7/11 I have ever been to. Store was dirty and employees were arguing in the back. Grabbed my monster and went to register and girl refused to service me because I didn’t have a mask on. So I asked her if she had one for me, because I would put it on. So I left and took my business to wawa across the street! ?
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May 2021 by V Cruz
12/23 @ 452AM. The 2 female employees saw us park, get off our car, and walk to the door. We made Plenty of Eye contact. At no point do them signal that they are closed. We are not from here. This type of non-behavior is a indifference. Indifference is a sign of inconsideration. Inconsideration is a sign of poor customer service at it’s worst.
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December 2020 by Guess Name
12/23 @ 452AM. The 2 female employees saw us park, get off our car, and walk to the door. We made Plenty of Eye contact. At no point do them signal that they are closed. We are not from here. This type of non-behavior is a indifference. Indifference is a sign of inconsideration. Inconsideration is a sign of poor customer service at it’s worst.
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September 2020 by Darnell S.
This store is a joke if they are going to require their customers to wear masks to sell them anything than maybe the employees should wear theirs correctly and not hanging half way off their face
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February 2020 by Latrice R.
This store makes absolutely no sense. So you can't get a slice of pizza because you won't purchase a whole one. If they are out of pizza, they will not make another one if you're not looking to purchase a whole pizza. This is extremely bad for business especially for people only wanting a slice of pizza. They won't ever get my business again.
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November 2019 by Bruce K.
This 7-Eleven is located just outside the entrance to Richmond International Airport making it a convenient stop for topping off the rental car before turning it in. The pump area is reasonably covered though not the walk to the store itself. They have 8 pumps of the usual fuels that are competitvely priced to the Wawa across the way. Squeegee was present and the trash bins were not full. This store is currently selling Shell products so you can use your Fuel Rewards for 3 cents off or more. My main problem today, the receipt did not work and I had to go inside to quickly claim it. Annoying but the lady working the register was ready for me when I entered. [Review 12313 overall, 2097 of 2019.]
