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“It’s fine. You have to know exactly what you want because you have to order with a clerk who stands behind bulletproof glass. It’s a liquor store, I assure you, I know what I want. If they didn’t need the glass, they probably wouldn’t have it. It’s not an unsafe neighborhood by any means, especially when you have bulletproof glass.”
“When you place a phone call to a Store you don't always get a great answer, but the lady that helped me find a specific brand of eggnog and confirmed over the phone at this ABC store proved me wrong. They had a great selection, the store was very organized and they even made some good suggestions which I took when I was in the store. Great positive attitudes!”
“Excellent knowledge and service. I asked them to help select a bourbon as a gift for my brother. Phillip asked a few questions and directed me to the perfect one. My brother was ecstatic with the selection. Thanks Phillip, you are 5 star all the way!!”
“This is the best ABC store I have been to. Abundant inventory. Shelves are always stocked. Store is Clean. Good customer service. It is one of the bigger locations. Great layout, displays and set up. They carry certain particular alcohol that other locations do not. They have new stuff and special edition bottles, anything from casual drinking to special occasion celebrations.”
“A great small business to buy from. It's always easy to find what I need. They even have several NA beers to choose from. The staff is friendly and always helpful.”
“Clean, quiet liquor store with the least tense atmosphere I've ever encountered for a liquor store. A pleasant, older African American woman helped me and was very kind.”
“Some good stuff outta this place it's better than it used to be when we had the pandemic couldn't even go in and friendly customer service being under the influence and all.”
“Store has moved and new space is larger, brighter, cleaner - but as with all of Shockoe Bottom, finding parking can be a trick (locals probably walk and bike ride). Staff pleasant.”
“Such a cute and—might I say convenient—store! The owner is so friendly and helpful, the store is super clean, and it has almost anything you’d need in a hurry! including cleaning supplies, a surprising variety of candy, and even pet food.I’ll be coming here all the time :)”
“I live so close to the abc on Main Street richmond but , i stay loyal to this store for one main reason,they are efficient and so friendly ?i just picked up my order tonight and i felt like I didn’t want to leave ,chatting was so nice with them ,thank you staff keep it up ? in 10 plus years you are my number #1 store ?i will give you 10********* if i could !!! From CHICANO’S COCINA WE SAY THANK YOU ?”
“This staff is awesome. Very courteous and knowledgeable of their products. I'm in there frequently ???. If you don't mind not being able to be hands on with the spirits...then this is the place for you. But it is in Churchill so they have to do what they have to do, by bringing the item to you. Great store and staff?❤️”
“Found what I wanted, but several other stores didn't have what I wanted. I explained that to the staff and he explained the situation. Great job !!!! The staff are very friendly ?”
“Insanely nice and helpful staff. I’ve been to some stores with semi rude employees but everyone in there today went out of their way to make sure any customer didn’t need help/have questions etc. good group of people hereCongrats and thank you”
“very quick unloading process,
Full trailer ( 15-30 minutes max )
Nice people
Starts unloading at 5:30 ( you need appointment # )
NO OVERNIGHT PARKING
NO PLACE TO PARK
DO NOT COME WITHOUT APPOINTMENT #”
“Spoke to the manager John, he stated that now they are independent and that is why they have such a great variety.) I love the Caribbean and Latin American foods, the produce area is the best. They have yuca, paintain , green bananas and eve cana. Very clean, great prices. Here is an example (Kroger cranberry Ginger soda on sale $2.79. Save-a-lot $1.99 regular price. great location, bathroom is very clean. We live near St Mary's hospital close to Publix , Kroger, Target, Fresh Market, Walmart and I can say it is really worth the drive. I love McDaniel coffee better than all grocery brands. Thank you”
“Very convenient store with good amount and variety of items, but they are overpriced. I always end up back there because I don’t want to drive somewhere and can walk here. I’d recommend going somewhere else, but if you need/want it now, go here. They are nice if you are nice to them, and they probably have what you are looking for at a convenience store if you just ask.”
“I go here multiple times a week. Sure it’s cramped and ofc it’s not going to have Walmart prices- but that’s not what it’s for. I’ve also never experienced any rudeness from the owners or staff. They’re always very helpful if you have questions.
If you’re vegan you should check this spot out. There’s dairy free options like oatly and Ben & Jerry’s vegan ice cream, plus lots of vegan frozen meals in the back. They’ve got a bit of produce that’s good in a pinch. It doubles as a smoke shop. They offer a good bit of wine. Oh and their beer selection ROCKS. Lots of local stuff, too. Zero complaints from me, personally.”
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“I love this wine shop. The staff is always welcoming and helpful. There is a nice selection of wines to choose from as well as snacks. I would definitely recommend Second Bottle to anyone looking for a beautifully curated wine shop. We are so lucky to have them in our neighborhood!”